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Ask an Exec: How does Ting empower the customer support team?

Today’s question comes from Bruce S on Facebook, who asks how we create an empowering culture for our Customer Advisors.

Ross Rader, VP of Customer Experience at Ting, talks about his role in this process, a recent change we made and the importance of putting trust in your team.

Learn more in our video below!


Ask your questions and we’ll do our best to have a member of our executive team get you an answer!

Send your questions through Twitter with the hashtag #AskTing, on FacebookGoogle+ or just by commenting on one of our Ting Ask an Exec videos on YouTube.