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Ask an Exec: How does Ting plan on keeping its “no hold” policy?

Welcome to another episode of Ask an Exec!

As Ting continues to grow, you may have wondered how we plan to keep offering our awesome no-hold customer support. Ross Rader, VP of Customer Experience at Ting, describes the types of calls we receive on a regular basis and explains the steps we take to make sure there’s always a friendly Ting advisor ready to take your call!

Thanks to Cam M from Google+ for asking today’s question.

 


Ask your questions and we’ll do our best to have a member of our executive team get you an answer!

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