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Ask an Exec: Why do Ting customers pay twice when calling and texting between the same account?

Tom H on Facebook asks why family members under the same Ting account have to pay twice when calling and texting each other.

Ting Marketing exec Michael Goldstein explains why we don’t use the industry’s (if we may say so) strange pricing practices, how we prefer a “what you see is what you get” approach because ultimately, it’s the more honest way.

Got questions? Ask away and we’ll do our best to have a member of our executive team answer.

Send your questions through Twitter with the hashtag #AskTing, on FacebookGoogle+ or just by commenting on one of our Ting Ask an Exec videos on YouTube.