Behind the Scenes: Big data with Beth
Jesse Simms • October 7, 2014if( has_post_thumbnail( $post_id ) ): ?>
Today’s Behind the Scenes features Beth, the Information Specialist here at Ting. As part of Graeme’s Info Systems team, Beth role is to examine trends and identify areas of the business that need focus.
From customer usage to average bills, Beth researches monthly reports and digs into backend data to help the rest of the company make decisions on a daily basis. Marketing, for example, uses Beth’s analytics BYOD tracking tool to examine the success of certain marketing promotions. The Support team relies on a daily report from Beth that outlines any shipment issues that have arisen in the past 24 hours.
Find out more about Beth, why she enjoys working here and her thoughts on Ting in our video below!
Thanks for watching! Make sure you subscribe to our YouTube channel to get the latest Behind the Scenes, App of the Week, Ting Unboxing and other mobile-related videos.