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Behind the Scenes: Customer service with Carlo

In this week’s episode of Behind the Scenes we speak with Carlo, a customer advisor here at Ting.

If you’ve ever had to call our support line, you may have been lucky enough to chat with Carlo. A pleasant and friendly guy, Carlo assists our customers on a daily basis by answering their questions and solving any issues that arise!

If haven’t yet called Ting, you might not be aware of our no hold, no transfer phone support. All of our customer advisors are equipped to solve any Ting-related problem, which leads to a swift, painless and (dare we say) enjoyable experience for everyone involved.

Don’t believe us? Hear about some of Carlo’s favorite moments in Behind the Scenes below!

What department do you think we should interview next? Let us know in the comments!

Thanks for watching!