Behind the Scenes: Customer service with Siham
Jesse Simms • July 29, 2014if( has_post_thumbnail( $post_id ) ): ?>
Today’s episode of Behind the Scenes features Siham, a Senior Support Advisor here at Ting.
As a Senior Advisor, Siham ensures that Ting Customer Advisors feel capable and confident in helping Ting customers each and every day. From monitoring call volumes to sharing internal resources, she plays an important role in the overall success of our support team.
Learn more about Siham’s responsibilities at Ting, why she enjoys working here and some challenges she’s faced along the way!
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