Behind the scenes: Managing phone orders with Nicole
Jesse Simms • May 24, 2016if( has_post_thumbnail( $post_id ) ): ?>
If you’ve ever ordered a phone from Ting, chances are Nicole’s taken a look.
Nicole, known as “Nickle” here at Ting, is our Order Specialist, helping manage the day to day ordering of smartphones in the Ting shop, while monitoring fraud, replacements and more.
Like last week’s behind the scenes, we took a trip to our brand new office in St. Catharines, Ontario and chatted with Nickle about her role here at Ting, why she enjoys working here and a memorable customer experience.
How was your most recent experience with Ting customer support? We’d love to hear about it in the comments.