How we Work is an ongoing series where we’ll be talking about the software and services we use every day to communicate, collaborate and generally get the job done. In this first instalment, we’ll lay the groundwork to give a bit of background into the culture at Ting.
Here at Ting, we’re a diverse, in some cases geographically dispersed team. We’re basically a start-up within an established Internet company. If there’s ever a problem, be it with communication, collaboration, meetings or whatever, our first instinct is to look to technology for a solution. As with any medium sized company, we have an array of teams and departments, each with their own needs, skills, goals and work styles. Obviously, it’s important to ensure that everyone is working toward the same larger goal. Development on Ting (both the service and the website) uses agile methodology. Development milestones come every two weeks. Everything the various teams have been working on for the prior couple of weeks is committed to the live site. We call these two week period “sprints.” True to its name, agile methodology allows us to be more responsive and to make changes and improvements quickly. It’s not uncommon for a customer-driven request to be brought up early in the week and show up on Ting later that same week.