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In business with Ting: Wallaby

Businesses come in all shapes and sizes. There is no one size fits all solution for business mobile. That’s why Ting doesn’t do traditional business cell phone plans. In this Ting for Business series, we’re connecting with some of the businesses that use Ting to find out what they do, how they do it and why they chose Ting for their business mobile.

Matthew Goldman is the CEO of Wallaby Financial and a Ting business customer.

Like all good startups, Wallaby takes a modern problem and finds a simple, elegant solution. That’s how we operate too, so it’s a natural fit.

The problem we set out to solve is with mobile plans that are too rigid, too unfriendly and ultimately, too expensive.

In Wallaby’s case, the problem is wallet overload and consumers missing out on the best deal by not choosing the best card for a given transaction.

As Goldman put it when we asked for the elevator pitch, Wallaby is “helping consumers get the most out of their wallets.”

App of the Week: Square Register

Today’s App of the Week lets you accept credit cards and run your business from anywhere!

No longer do you have to spend a fortune setting up a static point of sale to sell your product or service. Using Square Register and a smartphone, you can process popular credit cards like American Express, Visa and MasterCard and only pay 2.75% per swipe – no monthly fees or commitments!

The app is super simple. Create an account and get your hands on a free Square Reader. When you’re ready to sell, enter a payment amount or choose a saved item from your virtual shelf, swipe a credit card and that’s it! The customer then signs a digital receipt which can be sent by email or text – whichever they prefer.

With the ability to customize your register, apply discounts, issue refunds and more, it’s an excellent point of sale solution for many small businesses out there.

Learn more about this useful app in our video below!

Square Register



Download Square Register on Google Play

Download Square Register in the App Store

We love our business customers – Round 3

business2This is the third edition of “we love our business customers.” Again:

I have been looking at all the wonderful small businesses that have discovered our service. I wanted to find a way to thank a few of them. I also figure if they are smart enough to save thousands of dollars a year with Ting, they are probably pretty good at what they do. So, if you are in the market, please consider using one of these fine Ting-powered businesses!


weathertight_logo_new2 Weather Tight
Wisconsin’s largest exterior home remodeler.
Location: Wisconsin
Ting Devices: 15


astro logoAstroCompanies
Consulting and managed solutions for telecommunications providers.
Location: Florida
Ting Devices: 14


Farming equipment, parts and service.
Location: Pennsylvania
Ting Devices: 5


Telecommunications equipment maintenance, repair and installation.
Location: Florida
Ting Devices: 12


Green-website-logo1 Clip Lawn Care
Lawn and landscaping services.
Location: Maryland
Ting Devices: 8


Screen Shot 2014-05-29 at 2.25.32 PM De Vries Companies
Real estate development, brokerage, management and construction.
Location: Michigan
Ting Devices: 8


If you would like to be included in the next edition of “We love our business customers,” let me know.

Introduce us to your company. We’ll buy you a coffee.

With unlimited devices, a $6 monthly line fee, great rates, “pay for what you use”, a beautiful dashboard and the best customer support in the industry, we know Ting can save businesses serious time and money.

In fact, we have the data to prove it. Now we just need to meet us some businesses.

So we figured we would start, as we always do, with our customers. Your word is the only one that really counts when it comes to our service and our savings.

A lot of you likely work for companies that provide cellphones to at least some of its employees. (If you’re with Ting, you are probably not getting a work phone yourself. But maybe the executive team gets them? Maybe the sales people, the warehouse guys or the drivers? Maybe there are just a bunch of company loaners or hotspots around for some purpose?)

We would be grateful if you would introduce us to the person that manages your company cellphones. In fact, we would happily offer you a $5 Starbucks card for the introduction. We figure that’s just generous enough to get you to walk down the hallway but not so generous that either of us feels weird about it.

If you are willing to do us this solid, just fill out the form below. (By the way, if you yourself are the mobile decision maker in your organization, feel free to say so. We’ll happily give you the $5 Starbucks card to talk to us about taking this relationship from personal to business.) Someone here will get in touch with you directly to have that conversation or make that introduction. Then we’ll send you your cup of thank you.

Until then, thank you!

App of the Week: Expensify

Today’s app of the week makes expense reports and dealing with business related receipts easy.

Expensify is great for business travellers, salespeople, or anyone else who has to wrestle with the dreaded expense report.

A free app for Android and iPhone, Expensify has some excellent features that aim to make business life easier. Smartscan, for example, will automatically recognize, convert and input the data from a receipt you take a picture of.

Expensify also lets you track your mileage distance using your device’s GPS, which is super helpful. There are a few premium add-ons that you can opt to purchase, though Expensify works great without you having to spend a dime.

Find out everything that makes Expensify a must-have smartphone app for business travellers in our App of the Week video below!



Download from Google Play

Download from the App Store

Case study: The Doe Fund and Ting


PrintThe Doe Fund is a nonprofit organization headquartered in New York, NY. They also happen to be among the Ting customers with the most active devices on their account.

In their own words: For more than two decades, The Doe Fund has provided a proven, effective and sustainable solution to homelessness and criminal recidivism. Built on the premise that “work works,” its cornerstone program, Ready, Willing & Able offers paid job opportunities in tandem with an individualized service package, including transitional housing, occupational training, comprehensive social support, job readiness and placement assistance, and life-long graduate resources. The Community Improvement Project, its most visible initiative, employs program participants at above minimum wage to clean 150 miles of New York City streets daily. To date, more than 5,500 individuals have graduated from the program to lead independent, productive, law-abiding and drug-free lives.

The Doe Fund’s operations span several offices, and include a 400-person staff (63% of whom are program graduates) and a fleet of nearly 100 vehicles that keep the Community Improvement Project moving.

Ryan Hoenle, Director of Information Technology for The Doe Fund discovered Ting while researching options beyond the major cell phone service providers. Now, vehicles in The Doe Fund’s fleet and individuals in their workforce who constantly need to stay in contact are sporting Ting devices.

We had a chance to catch up with Hoenle, to chat and to ask a few burning questions.

The Doe Fund and Ting

While The Doe Fund used mobile devices previously, the pricing structure on Ting means that now, an increased number of more capable devices can be active in the field at a much lower cost. With the sheer number of phones on The Doe Fund’s Ting account, they’d end up paying thousands of dollars a month before anyone even made a phone call with a typical business mobile plan.

“As a non-profit organization, keeping operating costs low means The Doe Fund can provide comprehensive services to even more Ready, Willing & Able participants, helping them on their paths to self-sufficiency,” Hoenle said.

With traditional mobile phone plans, The Doe Fund wasn’t able to outfit the entire fleet with a dedicated device cost effectively.

“At $25 a line for the guy out there that’s only using (his phone) for PTT (push to talk, which works much like a walkie­-talkie over the cell network), that adds up very quickly when you have a number of vehicles and multiple drivers per vehicle.” Hoenle said.

“You get into these cost saving measures where you go ‘he’ll have this phone and this guy’ll have it between this hour and that hour’ and it becomes quite complicated … because devices are not assigned to one person.

“Because of the way Ting is able to just charge us $6 for the lines, we can do some interesting stuff,” Hoenle said. “For example, we have quite a few vehicles and (now we can) have a phone dedicated to each vehicle.”


Using the Push To Talk (PTT) app Zello on its smartphones, the Doe Fund is able to get past the fact that PTT isn’t supported natively on Ting.

“Ting, in concert with Zello, allows us to go from that mixed, not everyone can contact everybody else, $25 a line per month PTT scenario to a scenario where everyone has a smartphone and everyone who needs it can have PTT, all at a very good price point.”

Ting’s bring your own device policy also allowed Hoenle and his team to activate devices the organization already owned, and supplement them with phones purchased used or new in bulk, and therefore relatively inexpensively.

“The thing that I had not anticipated at all was the positive reception that we’re receiving from our new Ting users and from our drivers,” Hoenle said. “Many of the people who are our drivers and who work in our facilities came through our program. They may not have used a smartphone before and previously only had a feature phone, if they had a phone at all. Now, we’re giving them all these smartphones. We are trusting them with something and they are getting additional responsibility.”

“I hadn’t looked at it from that perspective,” he said. “I’m more concerned with capability and what our budget looks like but they’re really responding very positively to these phones.”

Ting’s unique approach means an unlimited number of devices on one account sharing pooled usage and only paying for the individual minutes, messages and megabytes of data you actually use beyond the XL levels. As there are no contracts, no bundled plans and no hidden gotchas, Ting is arguably the most flexible and universal cell phone service around.

We’re proud to provide non-profits like The Doe Fund and businesses small and large our brand of unencumbered mobile service.