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Ting customer spotlight: Ryan M.

guywithphoneA few weeks ago on the Ting Facebook page, we shared one of our weekly discussion posts and received some great comments from our Facebook fans. One of our customers, Ryan, responded to the post and was randomly selected as a lucky winner of a $25 Ting service credit. (If you’d like the chance to win some credit and/or Ting swag every week, Like us on Facebook.)

After adding $25 to his account, we noticed Ryan had been a Ting customer for over two years and had racked up a ton of referral credit since making the switch. As a veteran user, we asked Ryan if he would be interested in chatting with us about his experience with Ting, to help those who may be apprehensive about leaving a well-known provider for a low-cost cell phone carrier like Ting.

Fortunately, he was happy to speak with us! Ryan was eager to share his story, from his initial reasons for leaving AT&T to his current thoughts about Ting mobile service and more.


#TEAMTING – Brad Reed

#TEAMTING is a series where we showcase some of our favorite Ting customer stories, whether from an individual, a family, a tech-head or a retiree.

The Reed family live in Texas and have been Ting customers for over a year and a half. They’ve saved an average of $210 per month on their cell phone bill since making the switch to Ting.

“Our usage patterns are exactly the same as they were prior to our switch. If anything, we are less worried about using more data or minutes than we were before.”

Brad, his wife and two daughters each use a smartphone on Ting across both nationwide network offerings. Brad explained why Ting mobile was the right choice for his family:

What type of Ting user are you?

We’re not much into typecasting. We think that smart people appreciate a smarter approach to mobile service and so that’s what we endeavor to provide.

Techies, families and seniors alike have discovered that simply paying for what they use is the most sensible approach to cell phone service.

That said, there are a few broad archetypes we’ve noticed from our conversations with Ting customers. Your own approach to mobile might not fit neatly into one of these convenient pigeonholes. Chances are, you’ll recognize something of yourself in at least one of these categories, though. Let us know which user(s) you relate to in the comments below!

Whatever the case, if you’re looking to spend $25 a month or less on your cell phone bill, we’d argue there’s no better way than Ting.

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Power user

 

You probably own…

  • A flagship Android smartphone or the latest iPhone.
 

You might be this if…

Meet Ting Internet Customer, Ross McDermott

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We’d like to take a moment to introduce you to one of our Ting Internet Customers in Charlottesville, VA.

Meet Ross McDermott, founder of Surface Below Media, a video production company specializing in documentaries, music videos, art films and commercials (click those links to view samples of the kind of work they do). His team operates from a studio space shared by a collective of artists and artisans. The studio gets Ting’s crazy fast fiber Internet, so Surface Below Media and others in the coworking space all get access. Naturally, we wanted to hear how the fastest Internet access around is working out for them.

Before they moved to the studio space downtown, Ross tells us they were paying for the fastest Internet Comcast could provide to their office. But it just wasn’t fast enough to keep up with huge file transfers during video production. They were also pretty disappointed in the quality of customer service they’d been receiving from local Internet companies. So they switched to Ting last August, and everything changed.

Three cheers for Champion Brewing Company

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Even before he got into home-brewing as a hobby, Hunter Smith thought it would be great to own and operate a brewery one day. Like many craft brewers, he says, he began with home-brewing and worked his way into the business, driven by “punk rock values” and sincere passion.

And business is good when the business is good beer.

As one of Virginia’s fastest-growing breweries, Champion Brewing Company has to brew a lot of beer to keep up with demand. In fact, they brew over 10,000 barrels a year, and delivering the best and freshest product is something Champion Brewing takes seriously. That’s where Ting’s crazy fast Internet comes in.
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#TEAMTING – Zev Paiss

#TEAMTING is a series where we showcase some of our favorite Ting customer stories, whether from an individual, a family, a tech-head or a retiree.

 
Zev and his family live in Colorado and have been with Ting for just under two years. They currently use a mixture of iPhones on Ting’s CDMA (Sprint) network offering.

Back in January of 2013, Zev began looking for affordable cell phone carriers online.

“I realized I needed access for business calls and family connections. Ting became our first and only phone company. I love the customer service and great prices.”

With four phones under one Ting account, Zev sets alerts in the Ting online account dashboard to easily keep track of his family’s usage. By setting specific phone thresholds for messages and megabytes, he can ensure his monthly bill stays within his allocated budget.

“The price is right and we love supporting a smaller innovative company.”