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Device update: SIII shipping details, clamshells, sliders, refurbs and more

Ting Device update: September 7, 2012

Do I still need to come up with pithy leads? Hope not. Here’s a Ting device update for this week. The big news follows. We also have some shipping details for pre-orders, new additions to our lineup, a little news on the QWERTY slider feature phone we’ve received requests for, the promise of more info to come on the Airave and a similar promise in the form of a brief BYOD update.

Samsung M370 – it’s back!

We’ve managed to get a bunch of Samsung M370s into our warehouse stock. These devices were in very short supply for everyone (including Sprint retail) due to a parts problem in Asia. We’ve grabbed plenty to meet the current and projected demand for this inexpensive clamshell feature phone. It’s back on the site and available to order now, shipping in one to two weeks.

Refurbished LG Optimus S

Just the other day we asked the Ting Facebook community whether or not we should consider adding refurbished devices to our lineup. The answer was a resounding yes with 116 votes for and only four against.

So, today, we’ve added refurbished LG Optimus S devices in purple to our lineup at $63. These aren’t brand new devices but they won’t have any noticeable flaws; it’s almost like buying a very lightly used device second-hand but with none of the bum ESN or co-opted MEID worries. Each device will come with a 30-day warranty and will be ready to activate on Ting right away.

These refurbished Optimus S’s will begin shipping in two to three weeks.

Smartphones – Shipping details

Late next week is going to be a very busy time for our warehouse. Many of the devices we ordered and offered up for pre-order will be arriving and subsequently heading straight back out the door, destined for American doorsteps.

Samsung Galaxy SIII pre-order shipments

We know how frustrating it is to wait for a shiny new device to arrive. Much of our order is currently on trucks and in transit to our warehouse. We have been and will continue to do absolutely everything in our power to get these Galaxy SIIIs so we can fulfil pre-orders as quickly as possible. That includes calling everyone connected to the process (incessantly, some might argue,) and making a lot of noise. Heck, we’ll even grease palms or buy the truckers coffee after coffee to get our shipments ASAP so we can pass them along to you.

We’ve had some success, shipping out a first small batch of 32 GB Pebble Blue Galaxy SIIIs. The bulk of the 32 GB SIII pre-orders will ship late next week. Thanks to everyone for your patience. We’ve fielded a lot of questions about SIII pre-order shipments but they’ve been of the excited as opposed to angry sort. Here are some specifics:

Samsung Galaxy SIII 32 GB

Our larger order of 32 GB Samsung Galaxy SIIIs (Marble White and Pebble Blue both) are on their way to our warehouses now. That means they’ll be on their way out to pre-orderers shortly thereafter. Barring anything outside of our own control we’re looking at late next week to start shipping them out of our warehouse.

Samsung Galaxy SIII 16 GB

16 GB Samsung Galaxy SIIIs (Marble White and Pebble Blue) will be arriving in our warehouses a day or two later. We expect to have them in hand very late next week or very early the following week; basically, expect your 16 GB Samsung Galaxy SIII to leave our warehouse by Monday. This again barring any circumstances outside of our control.

Motorola Photon Q

This device is also arriving late next week and shipping out to pre-orderers. If you pre-ordered the Motorola Photon Q with its killer specs and slide-out QWERTY keyboard, you’ll be receiving it soon.

New additions


The most asked question when we added the HTC EVO 4G LTE in black was “will you be getting the HTC EVO 4G LTE in white?” Indeed we will. Pre-orders just opened up today. Sign up for Ting device alerts if you want to be the first to know in the future. To do so just go to the contact info pane on your Ting account page and check the appropriate box to sign up. If you don’t already have a Ting account you can sign up for an account and opt-in to device alerts and / or Ting news without having to sign up for Ting service.

As you’d expect, the only difference between the black HTC EVO 4G LTE and the white version thereof is the color. We’ll be offering the white HTC EVO 4G LTE for the same $519 ask and shipping them out in one to two weeks, along with their black brethren.

LG Viper (LTE)

The LG Viper LTE will hit the Ting devices page next week and will be available for order. Think of this as an LTE version of the Optimus Elite with a spec boost and, of course, the super fast LTE network where available. The Viper will come in at under $400 and, along with some of the other new additions both in progress and planned, will flesh out the Ting smartphone lineup to offer more device choice across multiple price points.

Feature phone

We already mentioned that we were able to add the M370 to our list of phones that are available for order. We have some news on the QWERTY slider feature phone we’ve received numerous requests for and we’re working to get in into our lineup… but it’s going to be a little while yet.

Samsung M390

The M390 will come in at under $150 and fills a gap in our current lineup. Unfortunately though, that gap will remain unfilled, likely until mid October. We’ll continue to do everything we can to push that window closer to the present day but we don’t see much in the way of wiggle room on that date at present.


Perhaps that should read “accessory.” There’s only one entry in this category, but it’s a big one. We mentioned that we’ll be adding the Airave to our device lineup very soon. We’ve been reading all your questions about this device and we’ll have a blog post up as soon as possible dedicated just to the Airave. There, we’ll lay out pricing, how the Airave will work on your Ting account and more.

BYOD update

Response to our request for information on who’s interested in BYOD on Ting and who’s interested in being a part of the beta program has been nothing short of momentous. Thanks!

We’re currently working to create the beta program framework and we’ll have as many people as we possibly can on board in the pre-release period. Beta testers will be asked to provide us with feedback on the program as a whole so we can make the appropriate tweaks before we roll it out to the masses.

We hope to have more solid details to share in the next two or three weeks and as ever, we’ll keep you posted as we make progress.

You can, of course, still share your BYOD insights and sign up for the beta program.