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Device Update: A very Galaxy device update

A device lineup is like a police lineup: You take a long, hard look and then point out the one that mugged you.

Wait, no.

A device lineup is like the bathroom lineup at an outdoor concert: It’s muddy, people are getting ornery and… there are cell phones involved somehow.

This isn’t working.

Let’s dispense with the metaphors and just talk about what’s happening in the Ting device lineup.

Samsung Galaxy S4 shipping

Grey Samsung Galaxy S4s have been flying out of the Ting warehouse. When we initially added the S4 to the Ting devices page a little over two weeks ago, we set the ships in timeframe to two to three weeks. Now, all pre-orders have been fulfilled and the S4 grey is available for purchase, shipping the same or next business day.

White S4s have proven more difficult. That said, we’re still on track to ship white S4s within the three-week timeframe which was our outside shipping estimate.

Samsung Galaxy S III sale

We all knew this time would come. With the introduction of the Samsung Galaxy S4, the S III is, at least temporarily, riding off into the sunset. Once we sell through our current stock, we won’t be adding the Samsung Galaxy S III back into the lineup until / unless we can get a great price and, in turn, offer it up for a great price.

Speaking of great prices (see what I did there?) the last of our Samsung Galaxy S IIIs, the 16GB Pebble Blue model, are available now at $450. We won’t say that once they’re gone they’re gone forever… but we will say that once they’re gone, they won’t be back. At least for a while.

Samsung Galaxy S II Titanium

We’ll be adding the Galaxy S II in titanium to the Ting device lineup as soon as early next week. The price will be around $250. This is a brand new device; not a refurbished one.

If you’re signed up to received Ting device alert emails, you’ll be among the first to know when this device hits. If not, well, you can sign up at the bottom right of this page by clicking on Get Email Updates.

Samsung Galaxy Note II white sale

Just as the subhead says: The Galaxy Note II white is on sale now. It’s $30 off the original ask at $595.

Airave available refurbished

This isn’t brand new news. Still, it bears mentioning that the Airave is available now as a refurbished device for $120.

The fact that we can offer refurbished Airaves also means that certain existing Airaves purchased used can be brought to Ting.

If you’re buying an Airave used in order to bring it to Ting, ensure it’s an Airvana Airave with a MAC address that starts with 00:05:B. You’ll find the MAC address on a sticker on the device. It’s a string of six sets of two hex characters (xx:xx:xx:xx:xx:xx). If you’re buying used, make sure you ask the seller for a picture of the MAC address sticker before you commit to buy!

Device Update: HTC One and Galaxy S4 shipping times, new SIIs and refurb Airaves inbound

It’s been a little while since our last device update. The irony is, we’ve been too busy working to update our device lineup to offer a proper device update. Last week, we added the HTC One to the Ting lineup. More recently, we added the Samsung Galaxy S4 to the mix. There’s more in the pipe.


When we added the HTC One to the Ting device page, we set the ships-in time to two to three weeks. We hoped to hit the earlier estimate but unfortunately, forces outside our control conspired to make that unrealistic.

That said, HTC One devices will start leaving the warehouse today. If you were among the first about 50% of pre-orders, you’ll see a shipment notice hit the inbox of the email address we have on file when it’s loaded and on its way to you. The remaining pre-orders (and new orders) will be fulfilled throughout this week. After the pre-orders are shipped, the HTC One will be available to buy now, shipping the same business day.

For an estimation on shipping times to your neck of the woods, check out this article on the Ting blog. While it’s holiday themed, the shipping estimates stand up.

Samsung Galaxy S4

We recently added the latest in the Samsung Galaxy S family to the Ting lineup. The Samsung Galaxy S4 is available now in black or white at $596.

The first of our Galaxy S4 stock arrived and will be leaving the warehouse, on its way to pre-orderers, first thing tomorrow morning. Once pre-orders are shipped, the S4 will be available to buy now, shipping the same business day.

Samsung Galaxy SII

Next week, we’ll be adding the Samsung Galaxy SII 4G Titanium to the Ting devices page at around $250 brand new. The SII is a great mid-range device. While it’s been overshadowed by the latest in the Samsung Galaxy line, the S4, and it’s less than half the price, it’s not fair to say the SII is half the smartphone.

Galaxy SIIs seem to hold their value as used devices; we’ve seen used SIIs selling for more than the price we’re able to offer them up brand new.


In the last Device Update, we mentioned that some Airave devices can be brought over to Ting. It is only the more recent (version 2.0 or 2.5) Airvana Airave devices that can be activated. Samsung Airave devices cannot make the move at all. Airave devices made prior to 2009 (Samsung devices) are being decommissioned as of August 1, 2013 and will not work after this date.

A quick eBay search confirms that the listings are awash in Airave devices that will be decommissioned soon. As always it’s buyer beware when dealing in the used market.

How do I know if my Airave can make the move to Ting?

The simplest means of checking to see if an Airave can move to Ting is to check the MAC address. You’ll find the MAC address on a sticker on the device. It’s a string of six sets of two hex characters (xx:xx:xx:xx:xx:xx). If the first five characters of the MAC address are 00-05-B, it should be good to go. Give us a call and we’ll help you make the move. Otherwise, it’s likely among those that will be decomissioned as of August 1, 2013.

If you’re looking to buy a used Airave, make sure you ask the seller for a picture of the MAC address sticker before you buy!

We hope to add a refurbished Airave to the Ting device lineup in the next couple of weeks, in part to alleviate the possibility of confusion from the used Airave devices currently available for sale.

Windows Phone

We’re still on track to offer Windows Phone devices from Samsung and HTC in late June early July. There’s not a great deal more to say on the subject except that you might want to sign up for our Device Alert emails (bottom of this page, “Get Email Updates”) to ensure you get the latest device news as it hits.


No specific news to report on the iPhone front. We do appreciate everyone that’s signed up for iPhone alerts on the Ting new devices page. It will help us as we continue to make our case. People that have signed up for iPhone alerts will be the very first to know when we are able to offer the iPhone, for sale and / or as a Bring your Device to Ting-eligible phone.

We don’t expect we’ll get a great deal of notice in advance of the iPhone’s arrival. That’s a big part of the reason we’re trying to lay the ground work ahead of time.

Afraid we can’t offer much more insight than that. If we had details, you know we’d share ’em!

Samsung Galaxy S4 in the flesh polycarbonate

Recently we received the first of several Samsung Galaxy S4s for the Ting help desk and test lab. Yesterday, we asked the Ting Facebook community what they’d like us to demonstrate in video form.

Samsung Galaxy S II, S III and S4 compared

First, we took a look at the physical differences between and evolution of the Galaxy line of devices.

New features and the camera on the Samsung Galaxy S4

The Samsung Galaxy S4 carries over some of the useful S- features from previous devices and introduces a several new ones.

The camera app on the Samsung Galaxy S4 has been very much overhauled too and includes a veritable cornucopia (always wanted to say that) of new features and additions.

Subscribe to the Ting channel on YouTube to get the latest video updates as they hit. If you’ve got any video requests, things you’d like to see on the Samsung Galaxy S4 juse let us know and we’ll do our best to get a video for you.

Device Update: Device Update: Less sizzle, more service

Spring is in the air. Other weather-related small talk.

That’s enough of that. Device update time!

First order of business: The HTC One is available on the Ting devices page for pre-order. The Samsung Galaxy S4 will follow in short order; barring circumstances beyond our control, it should appear on the Ting devices page early next week.

While we initially stated “ships in two to three weeks” for the HTC One, it looks likely that we’ll be able to meet the low end of that estimate for everyone that pre-ordered: Supply chain willing, we hope to begin shipping out HTC Ones as soon as late next week.

Samsung Galaxy SIII sale

The 16GB Samsung Galaxy SIII is on sale for $450 ($79 off the original ask). Now, it’s joined by the 32 GB Samsung Galaxy SIII at $497, $82 off.

While it’s about to be outshone by the Samsung Galaxy S4 (which also bucks the Roman numeral versioning system) the SIII is still a powerful and very capable smartphone.

Other devices returning to the Ting lineup

We’re adding a bunch of devices back into the Ting lineup. We

Samsung M400

A simple and accessible flip feature phone, the M400 is perfect for the elder set or really, for anyone looking for a simple, no-frills flip phone.

Samsung Array

Perfect for the heavy-texting set, the Array is a feature phone with a slide-out QWERTY keyboard. A good entry point for kids as they can’t “accidentally” watch 18 hours of YouTube videos while on a family road trip and push your usage to strange new levels.

Samsung Galaxy Victory

I personally like this device. It’s the entry-level LTE device on Ting and offers a great balance of price and performance. You don’t hear a lot about this one because it’s not as exciting as one of the top-tier superphones. It is, however, a very capable smartphone running ICS.


If you find yourself in a mobile deadzone but you still want to take advantage of the mobile savings that Ting offers, this is the device you need.

In addition to adding the Airave back to our devices listing, we’re also now able to bring over SOME Airaves purchased used. UPDATE: Only Airvana Airave devices, version 2.0 or 2.5 with a MAC address that begins with 00:05:B can be brought to Ting. Samsung Airave devices are being decommissioned by on August 1, 2013 and will no longer work after that date.

Snag a used Airvana Airave for a good price (make sure you as the seller for a picture of the MAC address sticker to ensure it can make the move). Email us with your Airave’s MAC address or give us a call and we’ll help you get it up and running with Ting.

That’s it for now. Follow Ting Device Alerts here on the Ting blog and / or sign up for Ting Device Alert emails. Just look for “Get Email Updates” in your Ting account dashboard or in the bottom right of the Ting homepage.

Device Update: New devices, devices on sale, refurbs and a Bring your Device to Ting update

They say that no news is good news.

If that’s so, and if the inverse is also true, you might want to sit down. We’ve got some bad news.

We’ve got news and clarifications on new and previously announced devices that are coming to Ting.

We’ve got an update on the Samsung Galaxy SIII sale for those that don’t receive our Device Update emails.

We’ve got news on refurbished devices including the fact that we’ll soon have refurb Airaves on the site for less than $100.

Finally, we have a quick update on the latest developments in the Bring your eligible Device to Ting program.

New devices coming to Ting


Soon, like within the next week or so, we’ll have the HTC One up for pre-order on the Ting Devices page at $525 (Update: The HTC One is available on the Ting devices page for $536). As a quick refresher, the HTC One is a beautifully designed smartphone with its unibody design painstakingly milled from a single slab of aluminum.

HTC Sense has toned down on the superflous graphical flash and is much better for it. At the same time, it has dialled up its usefulness, presenting your social feeds, relevant news, sports scores and the like (BlinkFeed). It takes beautiful pictures and videos (UltraPixel camera) and turns them into little animated shorts, perfect for sharing (HTC Zoe) and much more.

It’s got 32GB of internal storage, a colossal, super bright and vibrant screen at 4.7-inch and 468 PPI. 2GB of RAM and a quad-core 1.7GHz processor (in short: It’s ridicuolously fast, bright and smooth.)

No promises, but it looks to us like the GSM SIM card slot is going to be unlocked on the version we’ll be offering. More news on that just as soon as we can confirm.

Check out our HTC One unboxing video in the mean time.

Samsung Galaxy S4

Nothing more to share on this particular device just yet, but it’s coming. As soon as we know, you’ll know (assuming you follow our Device Update posts.)

It looks as though we’ll be able to offer the S4 in mid-May. The S4 is in high demand and we’re working with suppliers to ensure we have adequate stock.

While the S4 was announced with three variations for internal memory (16GB, 32GB and 64GB), it’s looking like we may not have the full gamut of capacities available. At the same time, it looks as though there will be more color variations that we originally reported.

Again, we’ll share more as soon as we know more.

Samsung Galaxy S4 Mini

Looks like the S4 Mini will be a little further out than anticipated. We have yet to hear any real dates around this device. It looks as if whatever is keeping the S4 Mini from coming to Ting sooner as opposed to later is systemic and that the Mini will be late coming for all carriers.

LTE USB data stick coming

If you’ve been waiting for an LTE data stick option on Ting, the time is nigh. Or very nearly nigh. We will be getting a Franklin LTE USB data stick. This news is so new that said LTE data stick hasn’t been officially named as yet. As soon as we know, we’ll let you know.

Windows Phone 8 devices

We’re still on track to offer Windows Phone 8 devices from both HTC and Samsung in late June or early July. Nothing new to report at this point. We just wanted to make sure our WP-loving brethren didn’t miss out in this update.

In other device news…

S3 16GB price drop

Late last week, we put the Samsung Galaxy SIII 16GB Pebble Blue on sale at $79 off the original $529 ask. While quantities last, we’ll be offering the SIII 16GB blue for $450.

If you missed this news last week, you can sign up for device news and / or our monthly newsletter by clicking on “Get Email Updates” in the lower right of the Ting homepage

Refurbished devices

Samsung Galaxy SII

We’ve received numerous requests for more and better refurbished devices. We’ve added the Samsung Galaxy SII back to our used and refurbished device lineup at $190 for the black and $180 for the white versions.

LG Optimus S

Last week, we put the refurbished charcoal grey LG Optimus S back on the site for $68. Traditionally, the purple Optimus S is less expensive than its grey counterpart. So it is that the LG Optimus S purple is on sale now for $59.

Refurbished Airave

No exact timing on when this will hit the Ting site. However, the Airave will soon be available as a refurbished device for under $100.

Bring your Device to Ting

With the latest update to, the Bring your Device to Ting program is exiting beta and is ready for prime-time. Bring your Device to Ting now supports LTE devices and the list of explicitly supported devices continues to grow. For devices we don’t explicilty support, it’s still possible to turn an eligible device into a Ting device. We just don’t have the process fully documented as yet. If you’re confident in your ability (it’s really not hard) you can bring any device that’s on the device whitelist.

If you already have an Airave, we’re currently working on a process that will make it easy to move your Airave over to Ting. As it stands, we can work with you to manually bring your Airave over if you send us an email that includes your Airave’s MAC address or give us a call at 1-855-846-4389.

We recently redesigned the Ting Devices page to better separate new and used / refurbished devices and to offer Bring your Device to Ting within the device purchase path. After all, why buy a phone from us if you’ve got already got an eligible device that can work with Ting?

That’s all we’ve got for now. Stay tuned for the next device update.

Imagining the Ting iPhone plan

Update: We have some big news, check out Ting’s Whitelist for more info!

Ever since T-Mobile got the iPhone 5, there has been a ton written about choosing the best “iPhone plan.”

I was looking at one piece by Christina Warren on Mashable and couldn’t help but imagine what Ting might look like on that nifty, little grid. Hey, look right, there it is!

Listen, Ting will likely get the iPhone some time soon. I figure it can’t hurt to start talking about this now.

The case for the iPhone on Ting is the same as the case for any other device. You pay for the device upfront. You enjoy monthly savings on service because our rates are great and you aren’t wasting money buying usage you don’t use. Over twenty-four months, you come out ahead.

Here’s how I did the math you see represented on the grid.

The Mashable piece based all the plans on at least 4GB of data and unlimited minutes and text. I looked at all Ting customers who have used at least 1GB at least one month in the last five. We know that almost everyone at that sort of level thinks of themselves as data hogs. Plus, we know that people at that sort of level tend to be terrified of the overage penalties that come with most limited plans. I figure those are all folks who would have chosen a 4GB+ or unlimited plan on the major carriers.

In fact, I think I am being more than fair. Millions of people who use way less still make the mistake of buying themselves the big or unlimited plans. Plus, 16% of the folks I included went over 4GB at least once and 11% went over 5GB at least once. More than 2% went over 10GB. This comparison does not include the nasty overage penalties they would incur on AT&T and Verizon or the throttling they could experience on T-Mobile.

Among the 1GB+ users, the average monthly data usage was just below 1GB. That is not at all surprising. Remember, our Validas study revealed that average monthly data usage tends to be just 62% of the peak.

The same folks averaged just below 1,000 minutes and just below 1,000 texts.

Looking at our plans page, 1GB plus 1,000 minutes plus 1,000 texts plus the $6 device fee comes to $53 a month. Multiply that by 24 months and add a $649 upfront price on the iPhone (just a guess at this point) and Ting comes to $1,921 for 24 months, making Ting the “Best iPhone 5 Plan.”

And there are way more factors that would push you even lower on Ting. There are so many ways to lower your data usage. You can also use data solutions (particularly on Wifi) to lower your minutes and texts. With unlimited devices on an account pooling usage and just $6 a month per device, you will certainly save with Ting as you add more devices to your account. Finally, as Mashable pointed out, T-Mobile and Sprint limit hotspot usage.

Of course, with Ting, you also get to be with Ting. I’ll let our customers comment on that.

Alas, this post is indeed a bit premature. I do apologize. But again, why wait until the glorious day when we reveal the iPhone to start doing this math for yourself and start planning accordingly. Grab some old bills and check out your Ting savings calculation. Chime in here if you think this analysis is helpful or unfair.

And then, we wait.