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International roaming on CDMA is no more

We hope you find some of the information in this article helpful – but we should point out that information about GSM/CDMA is outdated. As a Ting Mobile customer, you’ll continue to receive great coverage and service as Ting is currently on three nationwide LTE networks, including the nation’s largest and most reliable.

When traveling, you typically have two options: 1) Pay often exorbitant international roaming fees or 2) Go local: Grab a pay as you go SIM card at your destination or an inexpensive “burner” phone and pay local rates instead.

We’ve always advocated the latter, local approach. A local SIM card—purchased at your destination or ordered before you embark on your journey—will be cheaper than the cost of international roaming in just about every case. Even factoring in the purchase of a cheap burner phone, you’ll likely come out ahead.

For now at least, Ting customers using the CDMA network exclusively won’t have this choice to make. International roaming on CDMA is no longer possible. Sprint (Ting CDMA network services are provided on the nationwide Sprint™ network) recently turned off international CDMA roaming.

To be clear, roaming with Ting on a GSM network is unaffected by the CDMA roaming shutdown. If you have a phone that uses Ting on a GSM network or an active Ting GSM SIM card, you can use your Ting service internationally paying Ting GSM roaming rates. That said, we still advocate using a local SIM and a local prepaid phone service when traveling.

We will continue to work to get a tenable international roaming agreement in place for Ting customers using the CDMA network who are happy to pay for the convenience of not having to switch SIMs, phone numbers and maybe even phones.

Likewise, we’ll continue to advocate a smarter approach to phone portability and travel. For the time being, though, we have accepted that international roaming isn’t a thing that Ting on the CDMA network can do.

The good news is that, while they can’t roam internationally in the strictest sense, newer CDMA network phones are likely to have a SIM card slot that can be used with a local provider once in an international destination. As we said, this is typically the less expensive and less restrictive route for using your phone internationally.

For details on ensuring your Ting phone is travel-ready, ensuring your SIM slot is unlocked for international travel, this article has everything you need to know.