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Charlottesville, VA

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Refer your neighbors and friends to Ting

Refer your neighbors and friends

Refer your neighbors and friends

Loving crazy fast fiber Internet so far? Why not tell your friends, family and neighbors?

When you refer your family, neighbors and friends to Ting, you can score free service. If having better Internet access at home has helped your family, now’s the time to shout it from the rooftops.

Tell your story

neighbors and friendsYou can share your Ting story on social media, on your personal blog or by word of mouth. Let people know how better Internet has changed things for you.

Maybe everyone in your house used to fight over the bandwidth and since Ting, they don’t anymore. Or maybe you’re noticing there’s no slowdown at night anymore when everyone on the network is at home trying to stream their favorite shows and movies.

Whatever the reason, if you’re loving Ting, you can get free service when you refer your neighbors and friends.

Ready to stream Twitch games, cord cutters?

Twitch games

Stream Twitch games for free

Twitch is an Amazon streaming service dedicated to the world of video game live streaming and eSports. Now, with over two million broadcasters monthly and 15 million daily active users, it is a powerhouse.

Recently, Twitch has moved into the world of highly produced video game programming. From airing major eSports events to creating their own documentaries with the launch of Twitch Studios on the world of sports, Twitch is the go-to place for gaming.

Ting TV: coming soon to a Ting Town near you

Ting TV

As product names go, it’s pretty on the nose: Ting TV. It’s a TV service. From Ting. Ting TV.

Consider Ting TV to be cable TV without the copper cable and, importantly, without the cable company. It will offer all the cable channels and channel packs plus local and specialty channels.

Ting TV is “really smart TV,” offered via the crazy fast fiber networks we’re building in towns and cities across the US.

An update to Ting ZyXel routers

Hey, Ting Internet customers. We’re going to be rebooting all Ting ZyXel routers overnight as a precaution in light of the FBI and Justice Department flagging VPNFilter malware.

ZyXel routers aren’t believed to be affected by this malware and we haven’t seen any activity on our network that would cause us to think otherwise. All that is to say, no news is good news, but we’re covering all our bases because you can never be too careful.

Your router may be offline for up to five minutes while it reboots, starting at 1am EST. It will reconnect automatically and no intervention is required.

We’re sorry for the trouble. You can find more information on the issue and recommended response here.

Get in touch

If you have any questions about VPNFilter malware or concerns about your hardware, please reach out to our team.

1-844-846-4994

Chat at ting.com/support

Ting Internet FAQ: Ting Internet’s most frequently asked questions

Ting Internet FAQ

Ting Internet FAQ

Welcome to Ting. We know fiber’s still a new and emerging tech and with it can come a lot of questions like, when do I get it and what does construction look like?

We’ve rounded up some of the questions we hear the most. Hopefully, you’ll see a few on the list that you want to be answered. Whether you’ve just heard about Ting, have booked your installation or are hotly anticipating Ting TV, this post will point you in the right direction.

If it doesn’t, or if you’re looking for more detailed info, don’t hesitate to reach out to our team at 1-844-846-4994 or submit a request.

What’s up with Ting construction in Charlottesville: FAQ and updates on the status of the network

fiber to Cville

In our Charlottesville progress reports, we offer as much information as we possibly can on the fiber network build process. We’ll also talk about Ting events, promotions and some of the work we’re doing in the Charlottesville community. Check back regularly to keep up to date on the latest.

In our last construction update, we talked about our efforts to bring more fiber to Cville, expanding the network to brand new neighborhoods like Fontana and Redfields and upgrading areas that already have Ting, like Fry’s Spring.

We’re often asked when Ting is going to be available in a given area, why it’s not available in that area today and how long it will take for us to get to that area.

In our last update, we talked about the fact that we hit a network capacity ceiling in some areas of Cville. The existing fiber wouldn’t offer the capacity required to offer everyone in a given neighborhood reliable, true symmetrical gigabit Internet. That’s why, as mentioned, more of our efforts in Cville have been in adding capacity to the existing network than in expanding that network to new areas.

In this update, we’ll do our best to explain the state of the network in Cville and the work we’re doing to make continued expansion predictable and the network scalable.