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Ting Culver City news

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Ting Culver City fiber network construction guide

Culver City

Here’s everything you need to know about Ting Culver City fiber network construction. When our crews come into your neighborhood, we do our best to make the whole process as efficient and smooth as possible.


Latest Ting Culver City updates 

Updated November 9, 2021

We are working hard to bring Ting Internet to Culver City. Recently we have experienced delays in receiving some of the materials necessary to build the fiber network, primarily as a result of ongoing COVID constraints. This is impacting construction timelines in some Ting Internet towns. Unfortunately, that includes Culver City. We have updated our timelines accordingly. 

We know it’s frustrating to wait for faster, more reliable internet access. We are doing everything we can to ensure the fiber network build moves forward as quickly as possible. We will continue to share regular updates here on the Ting Internet Culver City blog.

Barring further constraints, Phase 3 construction is on target to begin in mid-November.

Map of Culver City, CA showing construction phases. Reads: Phase 1A - Summer 2021 Phase 1B - 2022 Phase 2 - Fall 2021 Phase 3 - Winter 2021, Phase 4 - Early 2022 Phase 5 - 2022

Progress

While we’re dealing with some delays, the build has seen incredible progress over the approximately nine months since we announced plans for Culver City. On July 20, the first Ting Internet customer was connected to the Culver City fiber network. Lighting the first customer is a major milestone. It’s also the culmination of a lot of work in building the network to the point it’s ready to start connecting homes and businesses. That work continues.

What to expect during construction 

We do our best to make the construction of the Ting fiber network as quick and clean as possible. Here’s what you can expect when we roll to build Ting Culver City and bring the fiber network in your neighborhood. 

Step 1: Be on the lookout for the construction information that we send to all homes in a neighborhood before we begin. This is typically a letter or a postcard. We’ll also place door hangers or similar just before construction starts on your street.

Step 2: A utility marking service will mark out underground utilities (water, gas, electric) with paint or locate flags in and near the public right-of-way.  

Step 3: We build in the public right-of-way wherever possible. Construction zones are clearly marked by temporary no parking signs. This signage includes the exact timing for construction. We work hard to minimize the impact but both foot and road traffic may be impacted temporarily while our teams work.

Step 4: We install handholes where fiber can be branched out to connect individual homes every couple of houses. These handholes look very much like the access hatch you might find in a lawn irrigation system, with a lid that sits flush to the ground.

Construction typically lasts a couple of days in front of your home and we will do everything we can to minimize the impact.

What does this mean for me?

We work hard to minimize the impact of construction and to ensure people are aware of what’s going on before construction begins. Here are a few other things to be aware of: 

  • There may be some dust and noise.
  • There may be handhole or above-ground equipment installations on parkways.
  • Place trash, recycling, and organics bins as usual on your regular pickup day.
  • We do not dig on your property unless you have specifically requested to have fiber brought from the street to your home.

Ting Culver City Construction may take place during the following hours:

Monday to Friday 8am – 8pm
Saturday 9am-7pm
Sunday 10am – 7pm.

How Ting Culver City builds fiber

We use microtrenching to bring fiber to your neighborhood. Microtrenching is quick and much less disruptive compared to traditional fiber construction. You will see construction crews on your street creating an underground path for fiber conduit. 

A close up image of the microtrenching apparatus cutting a narrow channel. Protective conduit and fiber will be placed in this trench before it's sealed up to match the color of the roadway.

Microtrenching starts by making a narrow trench, 12-to-18-inches deep, parallel to the curb on the pavement. The debris is vacuumed up as the microtrenching machine cuts. Next, the team places the conduit that houses and protects the fiber into the trench. The trench is covered and leveled with a durable fill material matched to the road surface and climate. Microtrenching is surgical and there’s much less digging required as compared with traditional methods.

Construction work will happen in the city-owned right-of-way; the area on the street side of your home that’s reserved for utilities. If you’ve ever noticed a water meter cap in your lawn, that’s typically around the dividing line between your property and the city’s property.

Don’t forget to pre-order

Pre-orders are open for Culver City. Head to ting.com/culvercity and enter your address to pre-order Ting Internet and save money on start-up costs.

What’s the deal with pre-ordering?

The $9 pre-order is a one-time refundable charge. It comes back as a credit on your first Ting Internet bill. Pre-ordering gets you an amazing discount on Ting Crazy Fast Fiber Internet®, one free month of service, and The Ting Internet support team is available 24/7 to answer any questions you may have.

What’s next?

For the most up-to-date information regarding what neighborhoods we’ll be building in as Ting Culver City construction continues, check back here on the Ting Internet Culver City blog.

Have questions? 

For any issues or questions about construction please contact Jason Dowty at culverconstruction@ting.com | 1-844-846-4994.

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