Ting Internet FAQ

Welcome to Ting. We know fiber’s still a new and emerging tech and with it can come a lot of questions like, when do I get it and what does construction look like?

We’ve rounded up some of the questions we hear the most. Hopefully, you’ll see a few on the list that you want to be answered. Whether you’ve just heard about Ting, have booked your installation or are hotly anticipating Ting TV, this post will point you in the right direction.

If it doesn’t, or if you’re looking for more detailed info, don’t hesitate to reach out to our team at 1-844-846-4994 or submit a request.

In our Holly Springs progress reports, we offer as much information as we possibly can on the fiber network build process. We’ll also talk about Ting events, promotions and some of the work we’re doing in the Holly Springs community. Check back regularly to keep up to date on the latest.

We’ve made a fair bit of progress since we last updated you on network construction in March. We’re getting homes on the Holly Springs fiber network installed with the crazy fast fiber Internet and we’re also looking forward to where we’re headed next.

Taking parental control in the digital age

Parenting has never been easy but in the digital age, it can be harder than ever. For instance, without parental control over online content, it is surprisingly easy for children to see to something you’ll wish they hadn’t.

The good news is tech companies are catching on and are quickly rolling out new options to give parents better control over what their kids have access to watch.

Let’s take a look at what Google and Amazon are doing to protect your kids.

“Pre-fielding” with Thomas Russell in Holly Springs

No two yards are alike.

While Ting technicians make it look easy to lay fiber (kudos to them) it’s more complicated than it may seem. Every home is different and there is no one size fits all approach to bringing fiber up from the street and into the premises.

That’s where Thomas Russell, the Ting “pre-fielder” in Holly Springs comes in.

Thomas will be working on site to manage the placement of fiber drops. A fiber drop is where techs bring the last line of fiber from the network directly to your home. Our pre-fielding service will ensure fiber gets placed as close as possible to where you want it around your home, while also making sure it doesn’t interfere with existing utilities, landscaping and the like.

When a Ting pre-fielder arrives on site for your appointment, they review existing utilities and make sure the path for the fiber drop doesn’t get in the way of things like sprinkler systems and invisible dog fences. We’ll also work with you to get the fiber drop as close as possible to your preferred path.

TV schedule notification tools

When you cancel cable TV, you may be surprised to notice that it’s easy to miss the premieres of your favorite shows since you’re not seeing commercials. This is especially true for on-demand services that are commercial free. The good news is that there’s a flood of new TV schedule services out there to help so you never have to miss your favorite show again.

Here are a few of our favorite picks for the best ways to keep track of what you’re watching.

In our Holly Springs progress reports, we offer as much information as we possibly can on the fiber network build process. We’ll also talk about Ting events, promotions and some of the work we’re doing in the Holly Springs community. Check back regularly to keep up to date on the latest.

Expanding Ting’s fiber network in Holly Springs

A lot has happened in Holly Springs since our last progress report. Work is ongoing and we’re ready to announce the next phases of Ting’s fiber network build. Read on.