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Ting Holly Springs news

The latest updates from the Ting Team in your town

Construction begins soon! Here’s what you need to know

UPDATED: August 30, 2016 to mention the vibratory plowing method for long runs of fiber conduit.

Meet Todd Rubin

e8104955-d1f1-4e33-9264-33d54fe57c39Please join us in welcoming our new City Manager for Holly Springs, Todd Rubin. He’ll be attending community events and sparking conversations about crazy fast fiber Internet. He’ll be the one to talk to if you’re curious about the work Ting is doing here in Holly Springs.

You can meet Todd and members of the Ting crew in person tomorrow, July 23, at the Farmers Market on South Main St. It’s open throughout the summer on Saturdays between 8:30AM and 12:30PM.

Construction and pre-orders

We’ll be starting construction of our fiber network in Holly Glen next month by all estimates, and we’ll be coming to your neighborhood soon. If you’ve already pre-ordered, we’ll contact you just as soon as we’re ready to get you online.

If you’re interested in getting fiber Internet service from Ting, there’s still time to pre-order. It will get you placed at the front of the line for Ting’s crazy fast fiber Internet and it gets you the absolute best installation discount we can offer: up to $250 off start up costs!

You might want to do so quickly though, because the opportunity to pre-order ends as soon as construction begins in your area.

Now, the technical stuff

Wondering what’s going to happen in your neighborhood when we begin construction? Well, you may notice our crew and our Ting trucks in your area, but we will be taking great measures to keep network construction as clean and unobtrusive as possible.

Please be aware that all construction will take place on city-owned property. The area we’ll be working in is called an easement; it’s about five to six feet on the street side of your property owned by the City, which is reserved for utilities. Further, we will not dig on your property unless you have specifically requested to have fiber brought from the street to your home.

Installation of Ting Fiber

Vibratory plowing

For long, largely unobstructed runs, our crews will use a vibratory plow to get the fiber conduit into the ground. Vibratory plows run the gamut from large tractor-mounted accessories to relatively small appliances that look a bit like a lawn aerator or dethatching machine. We’ll be using the smaller machines when entering a neighborhood.

A small access hole is dug, into which a bullet and fin is dropped. The fin is pulled through the ground and the vibration helps to keep things from getting bound up. The bullet leaves a small tunnel and places a piece of fiber conduit in the process. On the surface, once the access holes have been carefully filled and the sod replaced, a small cut in the lawn is the only evidence we were there. This cut will knit back together in short order.

Stitch boring

When we hit an obstacle, like a driveway, we’ve chosen to use the stitch boring method because it is the least disruptive construction technique available. It’s a method of subterranean boring in which two small access areas are dug. A pneumatic mole enters the first access point, runs underground for 20-30 feet leaving a tunnel in its wake. Fiber conduit is then connected to the nose of the mole, which then reverses course pulling the conduit back through the tunnel.

Rest assured, these access areas will be filled and cleaned up by the end of the day. We take great care to put things back the way we found them. You may notice a slight bump where our access points were, but they will settle in a week or two and you won’t even know we were there.

You might hear the sound of the bore ticking underground. It should only last about 10 minutes.

The junction box

Junction boxes are required every couple of house lengths. These boxes are where we can tap into the fiber that runs parallel to the house line, then turn 90° in order to bring fiber to the homes that sign up for crazy fast fiber Internet from Ting.

Again, we have opted for the least obtrusive junction boxes possible. Rather than a “pot” sticking out of the ground, we’ll be burying these junction points. On the ground, these access points look very much like the kind of access hatch you might find in a lawn irrigation system.

If you have any questions or comments, we’d love to hear from you. Feel free to leave us a message in the comment section below or contact Todd Rubin, Ting City Manager.