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What to expect from construction

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Here’s everything you need to know about Ting fiber network construction. When our crews come into your neighborhood, we do our best to make the whole process as efficient and smooth as possible.

This post focuses on the underground work we do in the City owned right-of-way in Sandpoint.

How network construction works

Here’s what you can expect when we roll up with our trucks. Before construction starts a utility location service will mark the underground utilities in your neighborhood. This ensures underground utilities won’t be disrupted during construction.

We won’t dig on your property unless you have specifically requested to have fiber brought from the street to your home.

Ting works in the City owned right-of-way. This is where we place handholes, access hatches similar to what you’d see in a lawn sprinkler system.

Where construction happens

Construction takes place in the City owned right-of-way, which is reserved for utilities, between the road and your property line, or in certain areas, the alleyway behind your home.

Companies and contractors who have obtained permits can do construction and maintenance in the right-of-way for utilities including water, gas and even crazy fast fiber.

Construction projects like the Ting network build have to get express permission from the City to work in the right-of-way and install conduit underground. We explore permitting options in the planning and design stage of our fiber process.

Directional boring and trenching: How we bring fiber lines to your home

A directional bore will travel underground and is directed to avoid underground utilities. This directional bore creates the path that will eventually house fiber conduit.

If your property is beside an entrance point, you may see water and mud throughout the time we are directing the bore underground. Rest assured, the water is not from the water main. This is completely normal and we do whatever it takes to return the ground to its original condition. You may also hear the machine working at this time. Our crews will mark construction areas, including small holes, with cones and safety tape. Please do keep an eye out for these markers.

Handholes are required every couple of house lengths. These handholes are unobtrusive and look very much like the kind of recessed access hatch you might find in a lawn irrigation system. In rare cases, there may be multiple handholes per house length, within the City right-of-way.

Once we’re ready to light customers, we’ll reach out to everyone who pre-ordered to organize an installation consultation. This allows us to determine the best place for your fiber drop. A fiber drop is the last step in construction, where we bring fiber from the network to your home.