We’d like to take a moment to introduce you to one of our Ting Internet Customers in Charlottesville, VA.
Meet Ross McDermott, founder of Surface Below Media, a video production company specializing in documentaries, music videos, art films and commercials (click those links to view samples of the kind of work they do). His team operates from a studio space shared by a collective of artists and artisans. The studio gets Ting’s crazy fast fiber Internet, so Surface Below Media and others in the coworking space all get access. Naturally, we wanted to hear how the fastest Internet access around is working out for them.
Before they moved to the studio space downtown, Ross tells us they were paying for the fastest Internet Comcast could provide to their office. But it just wasn’t fast enough to keep up with huge file transfers during video production. They were also pretty disappointed in the quality of customer service they’d been receiving from local Internet companies. So they switched to Ting last August, and everything changed.