Skip navigation

RingPlus members: Your number is safe with Ting

Update

Migration from RingPlus to Ting is complete.

Authenticate your Number

tl;dr: RingPlus members: Your phone number will automatically move to Ting next week. We think you’ll like it here. Ting customers spend $6-$12 a month for an emergency phone. Our full-blown smartphone users average just $23 per month.

If you want to leave, we won’t stand in your way; porting out will be as easy as signing up.

No action is required at this time. Just watch your email early next week for the next steps.

This is pretty long for a tl;dr.

Dear former RingPlus member,

We realize this isn’t an easy time. You’re probably still unpacking your feelings. Anger. Confusion. Fear. Hunger. Scratch that last one.

Whatever got RingPlus to the place where our mutual carrier partner felt compelled to pull the plug, we’re here to help. We’ve struck a deal with your former carrier and prevailed on Sprint’s good nature (or was that Sprint’s good business sense?) to move all displaced RingPlus customers over to Ting.

RingPlus customers: A lifeline from Ting

UPDATE: Feb 10, 2017 – For the latest news on the RingPlus to Ting migration, an explanation, frequently asked questions and links to helpful resources, please check out the official RingPlus to Ting page

You may have heard the news that RingPlus, a phone company offering service on the Nationwide Sprint Network (an MVNO in industry parlance) is going away. We’re never happy to see companies close up shop. While people still have a fair bit of carrier choice, we believe that more is better when it comes to options beyond the “big four.”

That said, Ting is uniquely positioned to throw a lifeline to RingPlus refugees… and that’s just what we’re doing.

We’re offering $35 in Ting credit per account to RingPlus customers who bring their number over to Ting. Just go to the Ting RingPlus landing page and follow the simple steps to get your number moved over. This is our effort to make it as easy as possible to bring RingPlus numbers to Ting in advance of the deadline. It’s worth noting that your RingPlus phone and your SIM card (if applicable) are compatible with Ting, too, so you’re in good shape there.

RingPlus has told its customers they have until Friday, February 11 at 5pm CST to move (“port”) their number to another carrier before it disappears into the ether.

Number ports from RingPlus to Ting are running slowly right now because of volume. Things should speed up once RingPlus opens the gates. While a lot of MVNOs might consider this a “heavy lift,” we’ve done this kind of thing a few times before so rest assured, you’ll be in good hands.

We’re also in discussions with Sprint and RingPlus as we look for ways to make the transition simpler for RingPlus customers to come to Ting. That said, the rolling stone gathers no moss; if you’re a RingPlus customer and you’re feeling understandably nervous, it’s best to get your number port into the queue as soon as possible.

 

Switch to Ting

Ting Internet. Next stop: Centennial, Colorado

hello-centennial
Centennial, Colorado has the greatest the great outdoors has to offer right at its doorstep. It boasts beautiful views of the Front Range and with those mountains, amazing skiing and snowboarding nearby. That said, this is no quiet mountain town.

Centennial is all about business. The entrepreneurial spirit is alive and well. The City itself is quick and efficient.

We, as humans, are excited about the possibilities presented by the beauty that’s all around Centennial. We, as a business that mirrors the same values of agility and efficiency, are excited about the mutual opportunity that’s here.

Ting drops data prices to $10 GB beyond the first gig

Today, we’re dropping our data prices to $10 per gigabyte beyond the 1 GB Large level.

If you’ve been looking at Ting but the data cost just seemed too high, you should re-do your calculations.

If you’re already a Ting customer, you simply pay less for data, starting with your next full billing cycle. You don’t have to call and threaten to cancel your account in order to get transferred to our retention department for us to extend this new pricing to you. Just as well really, given that we don’t actually have a specific retention department.

Take a look at the rates page to see some changes.

The Long March to Fiber Will Take Many Roads…

fiberSusan Crawford wrote a much-talked about piece last week entitled “You Didn’t Notice It, But Google Fiber Just Began the Golden Age of High Speed Internet Access.” She’s right about the problem, but the Golden Age is going to be far more complex and harder to achieve than the article lets on: we are a long way from a truly competitive market for broadband. In fact, to get there, competition is not the most important element. For now the most important thing is to get places fibered up. How that should happen depends on local variables. But the path Google has taken in Huntsville: leaving the ownership of the broadband system in the hands of the town and renting dark fiber, rather than ceding it to the company providing the service, will happen only in the minority of places. And I say this as the CEO of a company that is laying fiber in cities and towns despite telling mayors they should own it themselves.

Why choose a no contract carrier?

homepageImages_contractWhen you’re looking for cell phone service, you have more choices available today than ever before.

You can shop around and compare between the four major carriers. They make a big deal about competing between themselves. The truth is though, it’s in the no-contract carriers where you see the real innovation and ultimately, the best pricing.

Here are five reasons to consider a no-contract carrier for your family or business mobile phone service.

1- No contracts

We’ll start out with an easy and obvious one: One of the key benefits of a no-contract carrier is that there are no contracts.

With a major carrier, you typically sign on for a couple of years at a set billing level. In return, you might receive what looks like a deal on a subsidized phone.

Make no mistake: You’re paying for that device several times over the course of a typical two-year agreement because you’re paying much more than you need to each month on your mobile bill.

2- Un-Bundles

Contract carriers want to sell you huge amounts of stuff you don’t necessarily need. Maybe you just want voice minutes and text messages but you don’t want to pay for a data plan. Maybe you want some data and some voice minutes but not text messaging. Maybe you want to use a little bit of mobile data, just for email for example, but you don’t want to pay the exorbitant rates a contract carrier demands.

Whatever the combination, some no-contract carriers let you choose and ultimately pay for just what you actually need as opposed to making you choose a bundled plan (uh, that’d be us, just to be crystal clear).

3- Price

This is really what it all comes down to. No-contract carriers offer a better deal than the big guys. By offering services that use the established mobile networks in the US but without actually owning that infrastructure, no-contract carriers have room to offer better, more sane pricing.

4- Innovation

While the big contract carriers are big ships that take a long time to adjust to changing currents, smaller, no-contract carriers have room to innovate.

As soon as you break free from the major carriers, your eyes open to a whole world of choice. There are no-contract mobile phone services that let you have a voice minutes-only plan (as opposed to bundling in a data plan you may not need or want). There are no-contract mobile phone services that use existing Wi-Fi networks to cut down on costs, there are no-contract carriers that offer a small amount of free service in exchange for you listening to ads. There are companies that only ask customers to only pay for what they actually use as opposed to struggling to use what they’re paying for (again, that’s us).

5- Customer service

It makes sense that a smaller company should care more about customer service. Not all the no-contract carriers have invested in customer support. With some no-contract carriers, most notably Ting, excellent customer service is a core ideal. You have an account number but you’re much more than just that number. For example, one of Ting’s core promises is to pick up the phone when customers call. Try it for yourself: 1-855-846-4389

123456789Next >