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How do the changes to net neutrality affect MVNOs like Ting?

Ask an Exec is back!

A little over a month ago, we asked our Facebook community to leave a burning question for the Ting executive team. After selecting some of the best comments, we put Ting CEO Elliot Noss on the hot seat to respond!

The first question of our brand new batch comes from Enoch L, who wonders how the changes to net neutrality will affect MVNOs like Ting.

Wireless competition in Canada?!

Canadians shoulder among the highest cost for mobile phone service in the developed world.

The Canadian mobile service market has been divvied up between the “big three” wireless companies; Rogers, Bell and Telus. Collectively and colloquially known as Robelus. Yes here in Canada, our oligopolies are so entrenched that they have cute, short-hand names. “Value” wireless brands like Chatr, Public, Koodo—all owned by the big three— only serve to create the illusion of choice.

Back in 2014, the CRTC, Canada’s regulatory body for all things telecommunications, opted not to force the incumbents into offering service to “mobile virtual network operators” (MVNOs). It deemed that the quasi-competition seen in the Canadian mobile market, wholly dominated by three major carriers, was sufficient. It pointed to a far distant fourth carrier, then Wind Mobile now Freedom Mobile, as a panacea for what ails Canadian mobile customers.

In short, it’s not a terribly vibrant competitive landscape.

We’ve spoken often and at length about how much we’d like to offer service in Canada. Canada is home not just to our headquarters but also to the majority of our workforce. The anti-competitive mobile market has never offered an opening.

What we can do about the FCC’s vote to roll back net neutrality

FCC Chairman Ajit Pai announces decision to rollback Title II classification
Last week in Washington D.C., the Federal Communications Commission (FCC) voted 2-1 to rollback net neutrality rules under Title II of the Communications Act. In the Notice of Proposed Rulemaking (NPRM), it’s proposed that the Title II classification be superseded by new regulations.

Currently, Title II makes it illegal for an Internet service provider (ISP) to block or slow down websites for consumers. Net neutrality advocates fear that without these laws in place, larger companies may harm consumers and startups with fast-lanes/throttling and bundled content, among other uncompetitive practices.

Five steps you can take to help save the Internet

Five things you can do to protect the Internet

There’s still time to save the Internet

If you agree with us that the Internet deserves to be free and open, perhaps you also agree that it deserves saving from Ajit Pai’s proposal to rollback net neutrality laws that the previous FCC leadership put in place. Repealing these protections would potentially hand control of the Internet to major telecommunications companies. You may be wondering what can be done to prevent this from happening. Defeatists may say it’s too late. It’s not. Yet.

On Dec 14, it will be put to a final vote in the FCC’s open meeting.

Here are five things you can do right now to have your voice heard.

Ting to offer iPhone 7 and iPhone 7 Plus beginning Friday, May 12

 iPhone 7 now on Ting - Showing a silver iPhone 7 front view. If your screen reader is reciting this alt text to you, it might interest you to know that iPhone has some of the best accessibility options available.

Ting will offer iPhone 7 and iPhone 7 Plus, the best, most advanced iPhone ever, featuring new advanced camera systems, the best battery life ever on an iPhone and water and dust resistance beginning on Friday, May 12. iPhone 6s, iPhone 6s Plus and iPhone SE will also be available.

“We are excited to bring iPhone 7 and iPhone 7 Plus to our simple and affordable way of doing mobile,” said Elliot Noss, CEO of Ting. “iPhone is unparalleled in its user experience and we have heard loud and clear from our customers how important that is to them. We are excited to be able to combine the most advanced iPhone with our own great usability and customer service. iPhone delights its users every day. Ting does the same.”

Ting offers mobile that makes sense. Ting has no contracts, no overage penalties and no hidden fees. Minutes, megabytes and messages are each billed separately and customers only pay for the usage levels they actually hit each month. Businesses and families can have unlimited devices on one account and share usage for even greater savings. Active devices on an account cost just $6 per month. Ting provides a clear, usable control panel for customers to manage their accounts and smart, accessible people that are empowered to solve problems.

For more information on iPhone, please visit:

FCC chair plans to rollback net neutrality protections

Net neutrality protections

Net neutrality under fire

Net neutrality protections are under serious threat, but there’s still time to save the Internet.

As foreshadowed for several months, and widely reported this past week, FCC chairman Ajit Pai has announced his plan to undo Title II classification of Internet service providers (read the Notice of Proposed Rulemaking). Popularly referred to as net neutrality, the rules were broadly aimed at leveling the playing field for Internet companies. Having become law in 2015 under former FCC chair Tom Wheeler, Title II classification protects not only online competition and innovation, but free speech, privacy and the delivery of content without interference by monopolistic ISPs.

Ajit Pai considers net neutrality protections under the FCC unnecessary and says he plans to hand regulatory jurisdiction of broadband providers back to the Federal Trade Commission, despite arguments that the FTC is not prepared to adequately handle the responsibility.