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Ting donates to Planet Water Foundation on behalf of TPO customers

Ting Planet Water

When TPO announced they were closing, we promised that, in the spirit of TPO, we’d donate $10 to Planet Water Foundation for every customer who made the move to Ting.

On TPO, customers were able to set aside a portion of their bill to be paid to a charity of their choice. We chose Planet Water Foundation because it was one of the most popular organizations among TPO customers.

Ting is proud to announce that we’re donating $50,000 to Planet Water Foundation, to support the good work they do to bring clean water to communities around the world through better access and hygiene education.

Introducing Ting Sans™

Ting Sans

Custom typefaces are all the rage these days. So it dawned on us at Ting HQ, are we not custom-font-worthy?

Buy or bring a new iPhone to Ting: plus, why we’re excited about eSIM


The title of this post kind of gives it all away but if you’re eyeing iPhone XR, iPhone Xs and iPhone Xs Max and thinking, well I’d love to bring me one of those to Ting, we’ve got great news.

All three new iPhone models will be compatible with Ting and they’ll be available in the Ting Shop. We’ll even have them for pre-order on September 14 for iPhone Xs and iPhone Xs Max and on October 19 for XR.

If you haven’t heard the latest iPhone news, here’s what we’re excited about in the new models.

Ting’s thoughts on the proposed T-Mobile and Sprint merger

T-Mobile and Sprint mergerWe’ve fielded some questions around the proposed T-Mobile and Sprint merger. We haven’t said too much because it’s a process. That process is now at a place where we can share our thoughts on the subject in more detail.

Consider this post the tl;dr of our 12-page letter to the FCC on the subject. We’re generally supportive of the proposed merger provided three main points are recognized and addressed. We also have some caveats and cautionary tales to share.

This post got pretty long itself, so here are those three central points in a more digestible format:

MVNOs like Ting, Google Fi, Republic Wireless, Consumer Cellular and others are the ones driving innovation, keeping prices down and service levels up. They need to be protected, especially if the “Big Four” carriers are to become three.

eSIM and other technology and standards allow Americans to take the cell phones that they own to any carrier they choose. The public demand for just this kind of innovation in device portability needs to be heard and honored if a merger is to be approved.

Canadian cell phone service sucks. Mostly because of an anti-competitive three carrier, no challengers system. Service is inflexible and expensive because no one has any reason to make it anything different. Americans would be fools not to heed this warning.

Small Business owners can protect net neutrality

small business

Run a small business? You can save the Internet

The first week of May is National Small Business Week. If you operate a small business or startup, we’d like to enlist your help.

You may already have already heard that the Federal Communications Commission (FCC) plans to repeal net neutrality laws. In fact, the FCC has already voted to do so. Repealing these regulations will directly impact small businesses by allowing ISPs to create fast lanes and data caps, block specific sites or apps, throttle Internet speeds and charge exorbitant tolls. It would give the biggest corporations an even greater advantage over new startups and small mom-and-pop businesses.

The Senate will soon vote on the Congressional Review Act (CRA) to block the FCC’s repeal. Small business owners and net neutrality supporters can pressure our Senators to do the right thing and pass the CRA.

What does a T-Mobile / Sprint merger mean to Ting customers?

After many false starts, it looks as though the long-rumored Sprint and T-Mobile merger will be going ahead. For customers of an MVNO that offers service on both carrier networks, there are some very reasonable questions that come up.

What does a T-Mobile / Sprint merger mean to Ting and to Ting customers? For the foreseeable future, it doesn’t mean anything at all. Looking a little further downfield, we see this as a positive thing for Ting and for customers of established MVNOs like Ting.

First, we have no reason to believe that the conjoined entity will value the wholesale part of the business (that is, MVNOs) any differently than either carrier does today. What a viable MVNO like Ting offers to a carrier partner is guaranteed revenue with a minimum of effort attached. Easy money in so many words. We don’t see either carrier walking away from that, not now while they’re operating quasi-independently or later when they’re one carrier.

Sascha Segan from PC Mag takes the argument a step further, making a strong case for why the new T-Mobile needs to keep MVNOs happy.

The soon-to-be megacarrier has already talked about roaming across the two networks. Taking a longer view, the two networks will necessarily become one. Both in the near and the longer term, that means broader coverage all across the US on what is, for all intents and purposes, one network. That’s a good thing for Ting customers overall, so we’re happy about that too.

All these positives aside, Ting has always been an advocate for more competition, not less. Three “major carriers” is obviously less than four. Were this merger approved even six or seven years ago, the outlook might have been very different. However, MVNOs are one-way competition has been effectively forced on an industry that’s, shall we say, change-averse.

We always have and will keep our options open when it comes to working with carrier partners. In short, though, it’s MVNO business as usual.

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