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#TEAMTING – Brad Reed

#TEAMTING is a series where we showcase some of our favorite Ting customer stories, whether from an individual, a family, a tech-head or a retiree.

The Reed family live in Texas and have been Ting customers for over a year and a half. They’ve saved an average of $210 per month on their cell phone bill since making the switch to Ting.

“Our usage patterns are exactly the same as they were prior to our switch. If anything, we are less worried about using more data or minutes than we were before.”

Brad, his wife and two daughters each use a smartphone on Ting across both nationwide network offerings. Brad explained why Ting mobile was the right choice for his family:

“Ting makes perfect sense for my family because we do not like paying more for anything than we have to. Another reason is the fact that the account is so easily managed from the web, no other cellular service I’ve encountered have made it is simple to navigate their site nor make changes to our service.”

While Brad was initially impressed with our pricing structure and account tools, he was pleasantly surprised by Ting’s quality customer support.

“I haven’t had to contact customer service very often, but when I do, I am greeted with a live person that is knowledgeable about my account/device, and can quickly resolve any problems that I have.”