Ting Customer Q&A – LeAnn Barga
Sarah Georges • August 27, 2012if( has_post_thumbnail( $post_id ) ): ?>
Ting customer since: Aug 2012
Previous carrier: Sprint
Monthly savings with Ting: Approx. $40/mo
Where did you first hear about Ting?:
I believe I first heard about Ting from a friend online.
What was it about Ting that resonated with you and made you want to switch?:
I love that with Ting I only pay for what I use, and if I use more than what I “plan” I am not bombarded with exorbitant fees. I really also enjoy the personal customer service, especially from Sarah in marketing. She was very helpful in my switch.
Were you in contact with a mobile carrier before you made the move to Ting? How long was left? What did that translate to in early termination fees?:
I was still in a contract with Sprint, I had 7 months left and my ETF was $70.00
What kind of savings are you seeing with Ting, month over month?:
I am saving over 50% savings each month. With Sprint I paid $84.68 a month. With Ting I pay $42.07.
How many phones and/or data services do you have on your Ting plan?:
When you explain Ting to your friends, family and/or random passers by, what do you say?:
I explain that I am with an amazing cell phone provider, Ting and that I pay less than half of what I formally paid with my previous provider.
Are you happy you made the move to Ting? Care to elaborate?:
I am very happy that I made the move to Ting. Not only is the customer service great, I can view my usage in real time.
What should we be doing better?:
I had wished that I could have brought my existing Sprint phone with me to Ting, but I am really enjoying my new cell phone.