Ting Customer Q&A – Mike Slavin

By Sarah Georges

Mike Slavin

Ting customer since: July 2012
Previous carrier: Verizon
Monthly savings with Ting: about $10/mo.

Where did you first hear about Ting?:

Reddit

What was it about Ting that resonated with you and made you want to switch?:

The low costs are what grabbed my attention; while it was jarring to go from subsidized phones to full-retail, it didn’t take much math to realize after only 3 billing cycles I would come out ahead. I’d still been rocking the feature phone on my parent’s cell plan after graduating from college. After moving out, starting a career, and taking on more expenses, I sought a smart phone on a carrier that was affordable, as I adapted to new expenses. The freedom of going without a contract was very appealing.

I have to admit, a big reason I moved to Ting was because how different they are. I love a good underdog, and what Ting was doing seemed admirable. If I was going to pay good money to enter the world of the smart phone, I wanted to give it the good guys.

Were you in contact with a mobile carrier before you made the move to Ting? How long was left? What did that translate to in early termination fees?:

I only had a couple months left on my contract when I found Ting so I decided to wait it out. I spent a month or so off-contract, continuing to research other options. Nothing else I found rivaled Ting.

What kind of savings are you seeing with Ting, month over month?:

If my usage stays the same, I’ll be paying about $10 less than I was on Verizon, and that was with a feature phone. The next best plan I would have moved to would have run me just shy of 2x what I’m expecting to pay with Ting, and that is taking into account a decent employer discount.

How many phones and/or data services do you have on your Ting plan?:

1

When you explain Ting to your friends, family and/or random passers by, what do you say?:

It’s how you would probably run a mobile carrier if it were up to you. Everything is fair, simple, and clear.

Are you happy you made the move to Ting? Care to elaborate?:

Very. I’m paying less and getting more, on better equipment, than I was with Verizon.

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