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Ting Customer Q&A – Nicholas Johnson

Nicholas Johnson

Ting customer since: March 2012
Previous carrier: Virgin Mobile
Monthly savings with Ting: $5-10 per month

Where did you first hear about Ting?:

Reddit.com

What was it about Ting that resonated with you and made you want to switch?:

Inexpensive and nerd-friendly service

Were you in contact with a mobile carrier before you made the move to Ting? How long was left? What did that translate to in early termination fees?:

No contract

What kind of savings are you seeing with Ting, month over month?:

$5-10 a month, plus whatever gas money I don’t have to spend due to being lost without a GPS

How many phones and/or data services do you have on your Ting plan?:

1

When you explain Ting to your friends, family and/or random passers by, what do you say?:

Their customer service is the best I’ve ever experienced with a phone company

Are you happy you made the move to Ting? Care to elaborate?:

Definitely. The initial device purchase is a bit costly, but between the customizable plans and the customer support, Ting offers a really fresh business model.

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