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Ting double Refer a Friend credit
Frequently asked questions

At its heart, the double Refer a Friend credit promotion is pretty simple: Refer friends between February 15 and March 15, 2013 and we’ll give you twice the credit; $50 per successful referral up from the usual $25. If your first ever successful referral happens in this promotion period, we’ll up the credit further with a one time $75 credit.

In either case, with your unique referral URL, your friend receives $25 off the purchase price of a new device or $25 as Ting credit if they buy refurbished or used or if they bring a supported device over to Ting.

Here’s the basic rundown. The detailed FAQ follows.

  1. Share your referral link with friends. and offer a brief explanation of Ting and how we can save them money and mobile headaches.
  2. If mobile that makes sense makes sense for them, ask them to click through to Ting via your referral URL in order for their device activation to be linked to your referral.
  3. You’ll receive your credit as soon as someone you referred activates a device.

Note: Your friends must activate a device on Ting before the 11:59pm on March 15 cut off in order for you receive the double Refer a Friend credit.

Frequently asked questions

When does this promotion begin and end?

When will I receive my Ting credit?

My friend already has a Ting account… can we still get the credit?

How do I claim the $75 for my first ever referral?

I have a Ting account. Can I just start referring friends?

Where do I find my Refer a Friend URL?

I’m still not seeing my Refer a Friend URL…

Will my friend receive a dollar off device discount or a Ting credit?

Can I take my referral credits as cold, hard cash?

Can I change the ratio to give my friend the $50 and then take the $25 for myself?

Can I Refer a Friend and then merge our accounts?

I’ve referred people before. Am I eligible?

Do friends I refer have to buy a Ting device to receive the credit?

Is there a limit to how many friends I can refer?

What if my friend activates multiple devices on their account with my referral?

How do I track my referrals?

Will my Ting credits expire?

Do Ting credits cover taxes?

Next steps


When does this promotion begin and end?

The promotion begins on February 15, 2013 at 12:01am and runs until March 15 at 11:59pm (the “promotion period.”)

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When will I receive my Ting credit?

You’ll receive double Ting Refer a Friend credit as soon as someone you referred activates a device on a new Ting account.

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My friend already has a Ting account. Can we still get the credit?

Yes. Also no.

  • Yes:If your friend created a Ting account but does not have an active device on that account, they can activate a device by following your Refer a Friend URL and you’ll both receive credit.
  • No:If your friend has an active Ting account (that is, an account with at least one device active) neither you nor they will receive credit by activating another device.

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How do I claim the $75 for my first ever referral?

If your first ever successful referral happens during the promotion period, you’ll automatically receive 3X the referral credit; $75. $50 of this will appear as soon as the friend you referred activates a device. Please allow up to two business days for the additional $25 to appear as this part of the process is manual.

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I have a Ting account. Can I just start referring friends?

Yes. If you believe in yourself, you can do anything.
Just ensure all your friends activate within the 12:01am on February 15, 2013 to March 15 at 11:59pm timeframe.

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Where do I find my Refer a Friend URL?

For your unique Refer a Friend URL to appear, you have to have at least one device active on your account.

Assuming you have an active device on your account, you’ll find the Refer a Friend URL in your Ting account dashboard, click the Referral link in the top right. You’ll find your unique referral URL on this page.

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Will my friend receive a dollar off device discount or a Ting credit?

That depends on whether they choose to purchase a brand new device (dollar off discount) or whether they buy refurbished, buy used or bring an eligible, inactive device to Ting (Ting credit).

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Can I take my referral credits as cold, hard cash?

Sorry, no. Not as warm, soft cash either.

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Can I change the ratio to give my friend the $50 and then take the $25 for myself?

We appreciate your generous spirit but unfortunately not.

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Can I Refer a Friend and then merge our accounts?

No. Our hope with this promotion is that it gives extra incentive for you to tell your friends about Ting. That’s not really in the spirit of what we’re trying to do here.

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I’ve referred people before. Am I eligible?

First off, thanks! Second, absolutely yes. For everyone that you refer during the promotion period, you’ll receive double the referral credit; $50 per instead of the usual $25.

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Do friends I refer have to buy a Ting device to receive the credit?

No. Friends you refer can receive the credit by activating any device. Please see Will my friend receive a dollar off device discount or a Ting credit?

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Is there a limit to how many friends I can refer?

There’s no limit. For every friend that you refer and that signs up and activates a device on Ting, we’ll give you $50 in Ting credit.

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What if my friend activates multiple devices on their account with my referral?

While we certainly thank your friend credits are applied only on the first device activation. Subsequent activations would not be eligible for referral credit. You’d receive one $50 referral credit and your friend would receive one $25 credit or dollar off device purchase discount.

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How do I track my referrals?

You’ll see a total of your referrals in your account Ting account dashboard. Click on the Referrals button in the top right.

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Will my Ting credits expire?

Ting credits do not expire unless you choose to close your Ting account.

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Do Ting credits cover taxes?

Ting credits applied toward 100% of your monthly bill until exhausted. That includes the taxes and surcharges we’re legally required to collect and pass on.

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Next steps

  • Start referring your friends.
  • Ensure your friends activate a device before 11:59pm on March 15, 2013.
  • Profit.

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