Skip navigation

Does Ting Internet offer home phone service?

Ask

Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.

Does Ting Internet offer home phone service?

Occasionally, we’re asked if we have any plans to roll out a home phone service to complement our Internet service.

Adam Eisner, VP of Internet, will talk a bit in the video below about the ongoing discussion of what pairs well with Internet service.

While Ting doesn’t offer a home or business phone product, we partner with PrimeVoice, a national VOIP telephone service provider. PrimeVoice’s approach to customer service and support is very similar to Ting’s. They put the customer first and have a focus on doing what’s right.

If you’re in need of phone service and mobile’s an option, consider Ting’s mobile phone product. Ting Mobile is a great option, with affordable pay for what you use service. Ting is especially great for families.

As for the future, we’re always looking at our options.

Hello Burlington. Pleased to meet you.

Ask Us Anything

Thanks for sharing your questions in the first Ting and Burlington open Q&A. We got some really great questions from the community. Check the archived AMA.

Illustrated Burlington cityscape

UPDATE: The Ting Letter of Intent (LOI, otherwise known as our bid) has been updated. Our commitment to Burlington as a whole is laid out more clearly and we’ve upped the ante by $2.5 million. See the updated letter of intent.

We’re Ting. It’s now public that we, via our parent company Tucows, are one of the companies bidding to become the steward of the BT fiber network. We’re happy things are out in the open. We don’t really go in for the whole cloak and dagger routine.

The reasons the network was put out to tender have been discussed at length. We’re not going to retread any of that ground except to acknowledge that the circumstances under which we’re being introduced to each other are less than ideal. We understand that many Burlingtonians would like to keep BT entirely locally owned. We understand that ambition. We appreciate the chance to put Ting and our community approach forward as the best of both worlds.

We aren’t looking at BT as an asset to be scooped up Monopoly-style. We look at Burlington, VT as the kind of forward-thinking community we love to be a part of.

We think that our community involvement, our customer-first approach and our commitment to the open Internet and net neutrality make Ting the right choice to work with BT to maintain the fiber network and continue to grow its footprint.

What is the difference between 5/5 and gigabit fiber Internet?

Ask

Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.

What is the difference between 5/5 and gigabit fiber Internet?

A common question regarding our fiber Internet service packages is the difference between our 5/5 and gigabit plans.

Put simply, 5/5 (5 Mbps upload and download) is fine for people that visit the Internet. Gigabit, which is 1000 Mbps upload and download, is for people that live there.

How does Ting Internet decide where to build next?

Ask

Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.

How does Ting Internet decide where to build next?

So you want to build a fiber network. Shouldn’t be too hard. Dig a few holes, put some fiber down and in three to four weeks, a network starts to sprout.

If only it were so easy.

Will Ting ever offer home Internet service?

Ask

Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.

Will Ting ever offer home Internet service?

Look, we get it. Ting does a lot of cool and crazy things. Have you heard about our line of non-stick cookware? No? That’s because it hasn’t been announced… yet*. (゜‿ ^)

So it’s no surprise that Sheryl Edwards might have missed our announcement of Ting-branded home Internet service coming to a town near you. One would assume Sheryl enjoys our mobile service and would like to bring that experience into her home.

Does Ting Internet ever hire people from outside a Ting town?

Ask

Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.

Does Ting hire from outside of a Ting town?

Jeremy asks if Ting would ever considering hiring people outside of Ting towns to work for Ting Internet.