Can I get visual voicemail on Ting?
Ting Staff • May 1, 2019if( has_post_thumbnail( $post_id ) ): ?>
We hope you find some of the information in this article helpful – but we should point out that information about GSM/CDMA is outdated. As a Ting Mobile customer, you’ll continue to receive great coverage and service as Ting is currently on three nationwide LTE networks, including the nation’s largest and most reliable.
In short, yes. Visual voicemail is actually something that newer phones have natively in their operating system. So if your phone has the feature, you can get visual voicemail on Ting.
If your phone doesn’t come with this feature natively, you can download a visual voicemail app from our carrier partners.
Unfortunately, not all phones can get visual voicemail through the options outlined above, but we’ve got a solid app recommendation for you if you’re in that boat.
If you prefer the shorter version of this post, here’s a TL;DR:
- iPhone 5 and up running iOS 10 and up have visual voicemail natively
- Recent Android phones, anything made in the last few years, have this natively as well
- You can get a visual voicemail app from our GSM (T-Mobile) or CDMA (Sprint) partners
- You can also use the app YouMail
What is visual voicemail?
Visual voicemail is a system that lets you preview and listen to your messages without having to dial out. Think of it as laying your voicemail out more like an email inbox, where you can view and manage your list of messages with just a few taps.
Visual voicemail is a nice feature that lets you skip dialing into your inbox and entering numbers. It’s easier to get to important voicemails first and hang on to special ones for later.
Does visual voicemail use mobile data?
Yes. Assume that when you use visual voicemail you’re using mobile data. The only possible exception is if you have Wi-Fi calling enabled and are connected to W-Fi when a message is automatically retrieved.
Visual voicemail for iPhone
If you have iPhone 5 or higher and it’s operating at least iOS 10, you’ll be able to get visual voicemail.
We have a guide for setting that up here.
Visual Voicemail for Android
With most newer Android phones, visual voicemail comes with the OS, right out of the box.
For Android phones that have visual voicemail built into the operating system, we are able to support the feature in most cases provided the phone is able to connect to cellular data.
We have a guide to setting that up here.
Don’t have visual voicemail in your Android OS?
For other Android phones where you don’t have visual voicemail in your OS, you’ll be able to download the carrier specific apps visual voicemail apps from our network partners.
Ting is offered on two nationwide networks, CDMA and GSM, so you’ll need to know which network your phone is on in order to download the correct app.
CDMA Android phones
Ting can support visual voicemail using the CDMA (Sprint) visual voicemail app.
Download the CDMA (Sprint) Visual Voicemail app here.
GSM Android phones
Ting can support visual voicemail using the GSM (T-Mobile) visual voicemail app.
Download the GSM (T-Mobile) Visual Voicemail app here.
Visual Voicemail with YouMail
If visual voicemail isn’t supported on your iPhone or Android phone, there’s still an option. We recommend the app YouMail | Android | iOS | which is better-known for blocking robocallers (always a plus) but also offers an intuitive, easy to use visual voicemail service.
YouMail does exactly what it needs to do. It lets you view your messages in a list, and play those messages in any order. You can use YouMail across devices, so you never miss out on important information. Delete messages, save them for later or call and text them back.
YouMail visual voicemail is free with some added features in their paid monthly plans. You’re going to get ads (as is to be expected with free apps) but you can try it out and see how it works for you. It’s available in the Google Play Store and in the App Store.
We’ve got a guide for setting up YouMail here.
Got another visual voicemail app you love?
Let us know in the comments!
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