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Ask: Any plan for a data price drop? (Yes!)

If you haven’t yet heard, we’ve announced updated Ting data rates for all current customers and new customers alike.

If you’d like some deeper insight, Michael Goldstein, VP of Marketing at Ting, explains our thought process around Ting’s new data pricing.

Watch our latest Ask below for more about the price drop. Not sure how Ting Mobile works? Visit What is Ting Mobile to learn more.

Reduce your cellular data usage by up to 50% with Opera Max

opera max
The latest Ting Download helps you save on your cell phone bill without requiring any sort of effort.

Opera Max is a free app that automatically reduces your cellular data usage up to 50% by compressing data downloaded over the mobile network. It works with the majority of popular apps, including Instagram, Google Chrome, Spotify, Pandora, YouTube and Netflix. We’ve also tested Pokemon Go and noticed some savings – it’s minimal (18.8 MB used with 0.7 MB in savings), but it all adds up!

You can also manage your apps’ mobile data access (like restricting foreground or background data), monitor your data consumption within each app and much more.

Opera Max is currently only available on Android smartphones. For a similar app on iOS, check out Onavo Extend.

 

If you’re looking for more ways to save on cellular data usage, here’s how you can more with your smartphone without paying more for data.

Ask: What has customer service learned from a year of Ting Internet support?

Since launching Ting Internet a year and a half ago, our support team have been hard at work learning the ins and outs of our gigabit fiber Internet service.

Ross Rader, VP of Ting Customer Experience, shares the differences between supporting Ting mobile and Ting Internet service, and explains why he believes the potential for Internet support exceeds our ability on the mobile side of things.

Wiser: App of the Week

Know a family member or friend who would benefit from a simpler smartphone experience? Check out today’s App of the Week, Wiser!

Wiser replaces your Android homescreen with an easy to use, straightforward launcher. While you’re still able to complete regular smartphone tasks like texting friends, checking your email or browsing Facebook, it makes the navigation experience so much easier! With large, colorful buttons and simplified screens, it’s an excellent app for anyone who has difficulty with Android’s original environment.

Find out more in our video below!

Wiser

wiser

Free

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Ask an Exec: Why did Ting expand customer support instead of outsourcing it?

Several Ting customers have wondered why we chose to expand our customer support team to a brand new office rather than outsourcing it like the majority cell phone carriers across the United States.

In the latest Ask (previously known as Ask an Exec), Ross Rader, VP of Customer Experience at Ting, explains why the decision was an easy one. Short answer: Because we’re the best at customer support and know that we’re the only ones who will treat our customers the way our customers deserve to be treated.

Want further proof? See for yourself in our latest Behind the Scenes spotlight videos with Nicole and Deb.

Ting Unboxing and a giveaway: Alcatel OneTouch Idol 3

The Alcatel OneTouch Idol 3 is an affordable smartphone that punches way beyond its weight class. It boasts a fully reversible screen (there is no right side up), sizeable battery and 16 GB of internal space plus the option to add removable storage with a microSD card.

The Idol 3 lets you choose your preferred screen size, too. Alcatel has developed a 4.7 inch model and a 5.5 inch model with similar specs, giving you the option to pick the display that fits you (and your hand) best.

If you’d like to learn more about this overachiever, we spent a month with the Idol 3 and shared our thoughts. Both models are also available for purchase in the Ting shop (GSM only).

To celebrate the launch of our unboxing, Ting is giving away two brand new Alcatel OneTouch Idol 3s on the Ting YouTube channel.

Congrats to the lucky winners, Frankie and Shawzy.