Bring an iPhone 4 or 4s to Ting.
Our program is as follows: Bring your used, inactive Sprint® device to Ting, and activate it with a Ting service plan*.
Newer smartphones like the S4 and the HTC One cannot be brought over. Likewise, BlackBerry and Push-to-Talk (PTT) devices cannot make the move.
Please check the Bring Your Own Device to Ting whitelist to see if your device is eligible and can come to Ting. If you have the device on hand, you can use our eligibility checker above to see it can be brought over.
No. Your device must be inactive before you begin the process.
With most devices, the ESN/MEID is at the back of the handset, underneath the battery. The ESN/MEID is normally an 18-digit number labelled DEC and starting with 256, 268, or 270. On some older phones and data devices, the ESN/MEID is an 11-digit number, often beginning with 096.
If your device does not have a removable battery, or if your ESN/MEID is not located behind your battery you can discover it through your device's settings (most likely in the "About Phone" menu).
If a device has been flagged as lost or stolen, we will be unable to activate the device.
If you are the original device owner and you believe the device has been flagged in error, you should contact your previous carrier to have this flag removed. If this is a device you purchased through Glyde or another third party, you should contact the seller immediately to attempt to return it and get your money back.
There are a couple of things you will manually need to change to activate your device. Please make sure you've gone through the steps to complete your activation. In most cases, these steps will resolve most issues.
If you have tried these steps but are still experiencing errors or are unable to use certain functions on your device, please feel free to email us at email@example.com or call 1-855-TING-FTW.