Get the Ting app
If you can’t receive activation codes on your phone and you didn’t print and save your recovery codes, your account security will have to be reset. This reset can only be accomplished by speaking directly to a Ting agent.
Please be prepared to answer a series of questions specific to you and your Ting account when you call. We’ll need to be 100% sure that you are, in fact, you before we can take any action.
Please give us a ring at 1-855-846-4389.