Motorola one 5G ace
Color: Volcanic Gray
Frequently asked questions
- Unlike typical mobile plans, what you pay adjusts up or down based on what you use. Customers routinely report 40-60% savings as compared with their previous cell phone service.
- Absolutely. Use our handy Bring Your Own Phone checker to see if your current phone can come to Ting.
- Yes, the majority of phone numbers can make the switch to Ting.
All new devices purchased from Ting come with a one-year manufacturer warranty from original date of sale. All refurbished devices purchased from Ting come with a 30-day warranty from original date of sale. Devices brought to Ting through the 'Bring Your Own Device' program are not covered by any warranty.
If your device is defective, please drop us a line at firstname.lastname@example.org or give us a call at 1-855-846-4389 to see if it's eligible for a warranty replacement. If eligible, we'll replace the defective device with a new or refurbished device of the same or comparable model at our discretion.
Our conditions for a warranty claim are as follows:
Your warranty only covers defects in materials or workmanship. It does not cover defects arising from damage or normal wear-and-tear or aging.
The warranty covers issues such as: software-related issues, activation problems, camera defects, unresponsive keys, dead pixels, etc.
The warranty does not cover issues like: diminishing battery life, scratches, accidental damages, coverage issues, or software incompatibility/problems with 3rd-party apps.
Attempting to 'root' or otherwise 'mod' your phone will void its warranty.
Visible physical damage to your phone (e.g. liquid damage, cracked LCD, damaged housing) will void its warranty.
You must return the defective device back to us using the prepaid shipping label we give you.
Your defective device must be received at our warehouse within 21 days of when the replacement is shipped (don't worry - we'll remind you).
If the original isn't received within 21 days, we'll assume you wanted to keep both devices and will charge you for the replacement and express shipping fees, if applicable.
You must return all accessories (charger, cables, manual, etc.) with the defective device.
If components are missing, we will charge a nonrefundable missing parts fee as outlined here:
- Battery: $20.00
- Charger: $10.00
- USB Cable: $3.00
- SD Card: $5.00
- Manual: $3.00
- Other parts: at our discretion
Your defective device must be returned in good condition.
If the device is determined to have some type of damage that voids its warranty (e.g. liquid damage, 'modded' OS, etc.), we may charge a nonrefundable damage fee at our discretion.
Depending on the extent of the damage, this fee may be up to the full retail price of the device.
You will not receive the damaged device back - we will dispose of it on your behalf.
Our warranties expressly exclude certain categories of damages and uses of your phone. These exclusions, which we do not cover, include possible costs or damages for which you will not be reimbursed. These exclusions are as follows:
The limits of what we provide above relate to the device itself. We are not responsible for lost data or the time that you were without a device. We encourage you to back up your data regularly, as no one else will take responsibility for the restoration of any lost data. We are not responsible for any consequential damages, from the loss of your device, the loss of your data, or the time you were without your device.
We do not warrant any device for merchantability or fitness for a particular purpose. These warranties are specifically disclaimed.
Some jurisdictions require us to list our exclusions in VERY LARGE LETTERING, just so you know that this is really important stuff. So here it goes:
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, TING IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH APPLE PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
We do not manufacture our Devices. The only warranties applicable to our Devices are those extended by the manufacturers. We have no liability, therefore, in connection with Devices or for manufacturers' acts or omissions.
WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS AND SERVICES PROVIDED HEREUNDER OR ANY SOFTWARE USED IN CONNECTION THEREWITH, INCLUDING, BUT NOT LIMITED TO, AND TO THE EXTENT PERMITTED BY LAW, WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, QUALITY, NON-INFRINGEMENT, PERFORMANCE OR ACCURACY. We expressly disclaim any and all implied warranties. WE DO NOT PROMISE ERROR-FREE OR UNINTERRUPTED SERVICE AND DO NOT AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF.
6.54" x 3.00" x 0.39"
7.48 oz (212g)
6.7” FHD+ LTPS LCD
2400 x 1080
Qualcomm Snapdragon 750G 5G
64GB built-in storage (up to an additional 1TB with microSD)
3.5mm headphone jack
10W rapid charger in-box
Supports up to 15W charging
48MP main sensor
UHD (30 FPS), FHD (60/ 30 FPS)
8MP ultra-wide lens
2MP macro lens
Wi-Fi: 802.11a/b/g/n/ac 2.4GHz+ 5GHz
*New Ting accounts get $60 in Ting credits ($20/mo for 3 months) when you purchase a moto e (2020), Samsung Galaxy A12, motorola one 5G ace, or Samsung A32 5G by end of day (11:59pm ET) on July 18, 2021 and activate on an Unlimited or Unlimited Pro plan. New accounts get $30 in Ting credits ($5/mo for 6 months) if they choose to activate on the Set 5 plan. One offer per account. Cannot be combined with any other offer. Credits will be applied within 1 to 2 months after at least one bill cycle. Phone must be activated within 30 days of purchase and remain active on the initially selected plan to qualify. While supplies last.
5G speed. A faster future for all.
motorola one 5G ace is here which could only mean one thing. Super-fast 5G speed for all. Download movies in seconds¹, ultra-clear video chats, and games without the wait. And 5G speed is just the start. Go over two days on a single charge with a 5000 mAh battery³. View everything in vivid, true-to-life color on the 6.7" Full HD+ Max Vision display. Capture sharper low-light photos, ultra-wide angle shots, and more with the 48 MP² camera system. And get the speed you crave with the Qualcomm processor. The future is fast, and it’s here today with motorola one 5G ace.
¹Based on 5G sub-6GHz network connectivity, providing 125-360Mbps download speeds to the average user. Available with 5G service plan and 5G network coverage (check coverage in your area). See carrier for details.
²The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
³All battery life claims are approximate and based on the median user tested across a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network and device settings, temperature, battery condition, and usage patterns.
48 MP triple camera system with AI²
Capture sharper low-light photos, vivid nighttime pictures, ultra-wide angle shots, and incredibly detailed close-ups.
6.7" Full HD+ Max Vision display
Watch your favorite movies and games come to life in sharp contrast and vivid, true-to-life color.
Superfast 5G speed
Download your favorite movies in seconds¹, feel like you’re right there in video chats, and play games without lag time.