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What has customer service learned from a year of Ting Internet support?

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Since launching Ting Internet a year and a half ago, our support team have been hard at work learning the ins and outs of our gigabit fiber Internet service.

Ross Rader, VP of Ting Customer Experience, shares the differences between supporting Ting mobile and Ting Internet service, and explains why he believes the potential for Internet support exceeds our ability on the mobile side of things.

Got questions? Ask away and we’ll do our best to have a member of our executive team answer.

Send your questions through Twitter with the hashtag #AskTing, on Facebook or just by commenting on one of our Ting Ask an Exec videos on YouTube.