Behind the Scenes: Customer service with Brennan Jesse Simms • April 1, 2014 if( has_post_thumbnail( $post_id ) ): ?> endif; ?> This week, we hang out with Brennan Valenzuela, a Senior Support Advisor on the awesome Ting Customer Experience team. He’s a well known face around the Ting office and an always positive voice in Ting’s social media efforts. He likes reading and long walks on the beach. We made that last part up… but it feels right. In addition to mentoring junior Customer Experience agents, Brennan acts as a liaison for Ting and our network partner Sprint™*, helping to smooth over any points of friction that may arise. Take a minute to meet Brennan. Chances are, you’ll like him as much as we pretend to do! Thanks for watching! Make sure you subscribe to our YouTube channel to get the latest Behind the Scenes, App of the Week and other awesome videos!