Behind the Scenes: Product management with Robert
Jesse Simms • August 19, 2014if( has_post_thumbnail( $post_id ) ): ?>
Robert Lake is a Product Manager here at Ting. In short, that means he helps to make Ting even better based on internal and external feedback. He shepherds new features both big and small through the development process, from idea to fully realized product.
Along with Brad, Justen and the rest of the Product team, everything from the initial research to gathering written copy, creating support tools and acting as a liaison between marketing, the development, customer service and other teams (and much more) falls under their purview.
Rob has played a key role in several large projects here at Ting including a complete re-thinking of the way online activation works to a similarly overhauled and re-imagined Ting Shop page.
Learn more about Rob and his role at Ting in our Behind the Scenes video below!
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