Whether a member of the Ting team or the mayor of a Ting town, we put your questions in front of smart people.
Deciding which ONT to use
Want to get the attention of Ting’s VP of Internet, Adam Eisner? Ask him about our ONT.
An ONT (Optical Network Terminal) is a small box installed inside of your home, about the size of a deck of playing cards. It converts the fiber optic signal into Ethernet, which you then connect either to Ting’s wireless router, or a router you provide yourself.
ONTs come in a number of configurations. “When we first launched Ting Internet, we used (what we could call) an all-in-one gateway,” says Eisner. “The fiber terminated into the box and that box was also responsible for broadcasting wireless Internet throughout a home of business.”
So why did we replace our original ONT? “We eventually moved away from that model, really because we found it wasn’t flexible enough for what people wanted to do with their Internet service.”
Ting wants you to be able to use your Internet however you want. It’s yours, after all.
“We view ourselves as a fat pipe of Internet that doesn’t really want to get in the way of the king of things the customer wants to use the Internet for.”