As Ting has grown, so has our need for space.
About a year ago, we opened a brand new office specifically for Ting customer support. About an hour and a half away from Tucows’ main location, St. Catharines is a hotbed for tech talent and the perfect place to find eager, smart and friendly Customer Advisors.
Offering a relaxed, modern environment, Ting’s new space has everything our agents need to put their best foot forward. A state-of-the-art kitchen and video game lounge are just a couple of the perks of working from the St. Catharines office (let Nicole and Deb tell you more in our latest Customer Advisor spotlights).
Find out why we chose St. Catharines for our new support space and get a glimpse of the office in our video below. You’ll hear from Marco Marino, Economic Development Officer for the City of St. Catharines, along with Ross Rader, Ting VP of Customer Experience.
If you’d like more insight into why we expanded Ting customer support rather than outsourcing like just about everyone else does, Ross Rader explains in our latest episode of Ask.