We’ve been working hard over the past few weeks to launch some great features that we think you’ll find useful. These recent improvements affect our website and your Ting account, including billing, activation, devices and more.
We’ve made some important updates that should help serve you better, along with minor tweaks here and there. Read ahead to learn more about what’s new at Ting!
Login and Pay with Amazon
We’ve launched Login with Amazon and Pay with Amazon! Whether you’re currently with Ting or have yet to make an account, you can now use our new Login with Amazon option, in addition to the native Ting login and Persona. You can also use our Pay with Amazon feature to purchase devices and cover your monthly bill. (FYI: Ting is the first third-party to go live with the new Amazon Payments platform!)
We’re giving away five Amazon Fire TVs to celebrate! Five lucky Tingfolk who have enabled Login with Amazon, bought a device or SIM card using Pay with Amazon, or signed up for Amazon Payments to cover their Ting bill before next Friday, April 11, 2014 at midnight (Pacific time, in honor of our Seattleite friends) will be randomly picked to receive a killer new Amazon Fire TV from Ting. Find out all the details here.
BYOD page improvements and more
We now have a real-time ESN checker on our BYOD page! You’ll get a near-instantaneous response when checking any particular device, rather than having to wait on an email. We’ve added a reCaptcha check to ensure aliens, robots, toddlers, pets, and scripts are not using our real-time ESN check tool to nefarious ends.
We’ve also launched a wildly improved whitelist on the BYOD page that’s visually appealing and quickly navigable. It’s a bit like going from a dot matrix printer to a colour laser printer. Or, maybe stone tablets to telepathy. Something along those lines. And we hope it brings a tear (and some relief) to the eye of every person trying to figure out what devices they might be able to bring to Ting.
You should also be seeing a few navigation improvements across the Ting site. Activate is now more prominently featured on the main navigation bar and the upper utility strip has been reorganized, with smarter, state-aware “Your account” and “Sign up / Sign in” options. Drawer alerts (i.e. the device review solicitations in your control panel) are now center-aligned, which should look a little more pleasing.
Last but not least, we’re now including a breakdown of taxes and fees on the downloadable PDF bill that customers can generate from their control panel. This should clarify any discrepancies between your online bill and what you see on the PDF.
Have some feedback or suggestions for us? We’re always listening on Facebook, Twitter, Google+, and YouTube. As well, check out our feature requests forum to submit your ideas and join the discussion!