Skip navigation

In a contract? We’ll remind you when it’s up!

contract_calendarWe hear it all the time. You’re eager to come to Ting, only to be stuck in a contract with X months to go. While we do offer some compelling reasons to cancel your contract early (as well as our helpful ETF Relief offer), we understand that sometimes waiting it out is the best option for you.

If that’s the case, let us help you count down the days with our new Contract Reminder tool! Head over to to sign yourself up. We’ll email you 3 weeks before your contract is set to expire with some helpful tips on how to get started.

In the mean time, sign up for a Ting account so you’re all ready to go when that fateful day arrives.


Bring your iPad to Ting
and get a Ting sweater!

ipadblopostOwn a Sprint iPad? Ting now supports the fourth generation iPad and first generation iPad mini!

If you have an eligible iPad in-hand and are ready to go, head over to our BYOD page and start the activation process to give your tablet a new home. If not, you can grab a Sprint-compatible model from Glyde right now and bring it over!

While tethering from your smartphone is an excellent way to save 6 bucks a month and still access data on your iPad, depending on your routine, it may not be worth it.

Often on the go? Tethering and mobile hotspots take a huge toll on your battery. Only own a feature phone? Activating your iPad with Ting is the best way to inexpensively use data anywhere you go. No need to get locked into a two year contract with a set monthly rate; with Ting, simply pay for what you use, as long as you’d like to!

Plus, if you’re one of the first 20 people to activate an iPad with Ting, you get a snazzy Ting crew neck sweatshirt! If you qualify, we’ll be sending you an email a week from today (June 25).


iPad models supported by Ting

(Not sure if your iPad model can make the move? The model number is located on the back of your device. Head to our iPad FAQ page for more info!)

  • iPad 4th generation – A1460
  • iPad Mini (1st generation) – A1455 

After announcing BYOD for the iPhone 4, 4s and 5, we’re excited to finally be able to add the ever-popular iPad to our whitelist! If you own a newer model and are wondering when you’ll be able to activate it on Ting, it will likely be around a year from the device’s release date.

iPhone and Samsung Galaxy
swap promotion extended

This program has been replaced by a new, way more flexible program. We no longer dictate which manufacturers or models you sell. We no longer dictate where you buy a device or what device you buy.

Our swap promotion has been really well received.

Again, sell a T-Mobile, AT&T or Verizon iPhone or Samsung Galaxy on Glyde and buy the same Sprint model, capacity and condition. (You actually can and probably should buy first and sell second so you are never without a phone and can port your number. That’s fine) We will reimburse you with a Ting credit to cover any difference between what you spend (plus fees, taxes and shipping) and what you collect.

Also, if you want to upgrade to any better device, as long as it is on the Sprint network and on our whitelist, you can do that. We will just give you a credit for what it would have cost you to swap for the same exact device (plus fees, taxes and shipping) and then you’ll cover the price of the upgrade on top of that.

So, we are going to remove the June 30 deadline and just extend this program indefinitely.

Enjoy. As always, please feel free to ask if you have questions or suggestions.

Introduce us to your company. We’ll buy you a coffee.

With unlimited devices, a $6 monthly line fee, great rates, “pay for what you use”, a beautiful dashboard and the best customer support in the industry, we know Ting can save businesses serious time and money.

In fact, we have the data to prove it. Now we just need to meet us some businesses.

So we figured we would start, as we always do, with our customers. Your word is the only one that really counts when it comes to our service and our savings.

A lot of you likely work for companies that provide cellphones to at least some of its employees. (If you’re with Ting, you are probably not getting a work phone yourself. But maybe the executive team gets them? Maybe the sales people, the warehouse guys or the drivers? Maybe there are just a bunch of company loaners or hotspots around for some purpose?)

We would be grateful if you would introduce us to the person that manages your company cellphones. In fact, we would happily offer you a $5 Starbucks card for the introduction. We figure that’s just generous enough to get you to walk down the hallway but not so generous that either of us feels weird about it.

If you are willing to do us this solid, just fill out the form below. (By the way, if you yourself are the mobile decision maker in your organization, feel free to say so. We’ll happily give you the $5 Starbucks card to talk to us about taking this relationship from personal to business.) Someone here will get in touch with you directly to have that conversation or make that introduction. Then we’ll send you your cup of thank you.

Until then, thank you!

Bring a Samsung Galaxy S4 or HTC One to Ting!

htc_one_black_smWe’re excited to announce that as of right now, inactive Sprint* Samsung Galaxy S4 original model (not the tri-band “Sprint Spark” version that was released in January) and HTC One devices can be brought to Ting as part of our Bring Your Own Device program.

While we’ve been selling the Galaxy S4 and HTC One since they launched a year ago, they were blocked from the whitelist of devices that can be brought over to Ting. Today, that block officially lifts. If you have one of these two devices in-hand and you’re ready to activate, go go go!



If you’re in the market for a used device, both the Samsung Galaxy S4 and HTC One are available for purchase from our used device partner Glyde.

Ting Personal Shopper turns 1!

It’s been almost a year since we unofficially launched our Personal Shopper program! To those who aren’t familiar, the Ting Personal Shoppers take the hassle out of finding a used device to use on Ting. They’ll scour the used device listings to find the perfect phone for you based on your price, model and feature requirements.

Chi, who manages Customer Service Operations here at Ting, describes the impact of the program:

“The program is a great first interaction with our great support team: People are amazed at how personal the interactions can be, as our Personal Shoppers really work with each customer to find the phone that’s right for them. The feedback that we hear most often is how quick the response time is, and how nice it was to sit back and relax while we take care of the legwork.

Here are some of the stats from the program after one year:

Personal Shopper copy


What’s next? Well, the Personal Shopper program will continue to exist alongside a new, automated version we’re working on! If you’d like to utilize the Ting Personal Shoppers to find your next device, head over to Ting used devices page and click on the Personal Shopper icon.