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Sales and ordersMonday to Friday8am - 8pm ETMonday to Friday
For questions on placing your Ting Internet order call us at 1-855-846-4626.
Tech supportMonday to Friday
For support with setup and troubleshooting call us at 1-844-846-4994.
Frequently asked questions
- How do I sign up for Ting Internet?
Check availability for Ting Internet at your address. If we're in your neighborhood, you can build a plan and place an order.
If we’re not in your neighborhood yet, you can still make a pre-order and we’ll let you know as soon as a connection is available.
- When will Ting Internet be in my neighborhood?
Generally, the more interest we receive from residents of a town or neighborhood, the faster we’ll get there. You can let us know you want fiber internet by making a pre-order, and we’ll let you know as soon as it’s available.
- How long does fiber installation take?
If Ting Internet is new to your neighborhood, it takes about 3 weeks from conducting an initial home assessment to having your connection set up. Learn more about the installation process.
- Where can I find my bill?
Your Ting Internet account makes it easy to see your latest bill, download past bills and make changes to details like your payment method and billing address.
Read help articles about Ting Internet, including sign-up, installation, and rates.Visit the knowledgebase
Connect with Ting customers and support agents in the Ting community forums.Visit the forums
Get the latest from Ting Internet: streaming TV tips, network expansion news, and more.Visit the blog